The TransLink (QLD) go card went multi-platinum last week, celebrating two million cards issued. “There has been significant investment across the go card distribution network resulting in a 150% growth in the past 18 months,” said Annastacia Palaszczuk, transport and multicultural affairs minister for the Australian state of Queensland, in a statement. “The travel dataRead… Read more »
Why are ITIL and SharePoint Important together? ITIL best practices provide a coordinated approach towards managing I.T. ITIL’s goal is the management of service lifecycle from creation to retirement of services. The objective is the rallying point for all the concepts and best practices captured in the ITIL model. The model provides a list ofRead… Read more »
Building an ITIL implementation in SharePoint SharePoint with its flexibility as a collaboration and workflow platform can assist in creating the enabling infrastructure for ITIL. Many of the point solutions that have been developed can be integrated (loosely coupled) through SharePoint features such as Business Connectivity Services (BCS). An “Active” Service Catalog, one that end-usersRead… Read more »
This article was previously published on Tri Tuns blog. OBSERVATION User Adoption (UA) is critical to achieving your Return on Investment (ROI). What if you simply do not have the resources and time to establish all of the necessary components for a successful UA program? Enlisting the services of a UA consultant can help mitigateRead… Read more »
Last month I went back to the Kennedy School to speak at the Plenary panel of the HKS reunion weekend. The panel was called “Revolutions in the Middle East and North Africa: Why Now? What’s Next?” The panel was moderated by Xenia Dormandy, Senior Fellow at Chatham House (MPP 2000), and featured Tarek Masoud, AssistantRead… Read more »
Read this post on my blog: http://bit.ly/iGyV6n
It is with extreme pleasure that I announce ZafeSoft, a provider of solutions in information rights management and secure content in digital files/access control and use tracking, has named me to their advisory board. There are many exciting things about ZafeSoft that grabbed my attention. But the most compelling part of their story, to me,Read… Read more »
For the past three months, developers from across the country have been working with community partners to create mobile apps that will help low-income Americans improve their lives. Hosted by One Economy, the competition challenged developers to think about how technology can improve education, employment, health and finances. We were thrilled to see that ourRead… Read more »
We’re so excited to have a bunch of new faces in the office: summer interns! Last week, over a dozen new recruits joined Code for America to work on projects ranging from design and code to policy and outreach — thanks in no small part to the support of Google Summer of Code and theRead… Read more »
Who not to follow on Twitter For public sector employees venturing out onto Twitter, finding out who’s who can be confusing and frustrating. While there are untold numbers of individuals and organizations sharing valuable information and contributing to a healthy flow of information, there are also oodles of people just trying to make a buckRead… Read more »