Tech

10 Public & Private Sector Examples Government Can Leverage NOW to Address Customer Service

The Federal government performs several key functions for our nation. It defends our strategic interests in the world, it regulates critical industries and aspects of our economy, and it promotes progress of science by issuing patents, and makes rules for the regulation of land and naval forces. But, at the core of every agency’s missionRead… Read more »

What do Tow Trucks, Contractors and the Royal Wedding have in common?

Authored by Anthony Critelli While the hoopla around the royal wedding of Prince William and Kate Middleton will not do much to help U.S. contractors battling shrinking government budgets, we have detailed the many opportunities existing for their British counterparts. It should be noted that the only major cost said to be borne by taxpayersRead… Read more »

Tornadoes in the South

No really more about my experience with the tornadoes in Huntsville Al. For those who know a little about me , we, the wife and I, got through the day from hell, with only minimal structural damage due to straight line winds to our home and NO physical injuries at all. Took some 4 hours,Read… Read more »

Weekly Round-up: April 29, 2011

Gadi Ben-Yehuda Government Employees as Guides, not just Subjects. IBM Center author Ines Mergel argues in a blog post that ” constantly including practitioners into the research process and not only as subjects (i.e., interview partners), but as equal partners who guide the research, evaluate its feasibility and to keep the research grounded and unbiased.”Read… Read more »

Government’s ROI for Open Government

When you invest in something, you want to know how well your investment is paying off – your ROI. Well, citizens “invest” in government (and their community), so they want easy access to useful information about it. They want to see a return on their investment. But open government is not just beneficial for citizens;Read… Read more »

Can pods transform Delhi?

Delhi is looking into the feasibility personal rapid transit system and The City Fix asks whether PRT technology makes sense for the Indian city. Original post

For What It’s Worth: On Impartiality During Elections

It is election time again in Canada. For public servants that means increased public scrutiny (real or perceived) and constant (very real) reminders about our obligations as professional, non-partisan public servants. There is something happening here My interests in civic life span far beyond the traditional left-right spectrum of partisan politics. I think that healthyRead… Read more »