Tech

New U.S. Court Decision Source: Justia Daily Opinion Summaries

A new, free, daily online service — called Justia Daily Opinion Summaries — that publishes summaries of new decisions of the U.S. federal circuit courts of appeal and selected U.S. state supreme courts, is now available from Justia. Justia CEO Tim Stanley is a member of our community. According to the original announcement: “All summariesRead… Read more »

Feeling busy vs getting more done

 What’s more important – working to your full capacity or getting more done? Or put another way: is your boss more concerned with you looking busy or producing results. The TimeBack Management blog does a great job tackling this question with an analogy of a freeway. Oh, and remember – you can’t give 110%Read… Read more »

Recruitment 411: Video Builds the Internet Star

Last week I attended the Government Video Solutions Forum. There were panel discussions about everything from content creation to the use of video for intelligence analysis. While it was all informative, one statement really stood out as the simplest, yet most profound one made all day: If you want your outreach to be successful –Read… Read more »

Blurred reading

When I was 17, my first proper paid job was in the public library just down the road from the Elephant and Castle. It was the first time I had come across large print books. They had their own section, and there was a huge demand for them. But though it was much more intenselyRead… Read more »

Digital Divide Sucks

There are some people who still don’t have regular access to computers and the internet. This is the first part of a GovGirl video series exploring the concept, and its challenges for government. Get your own valid XHTML YouTube embed code Please comment with your thoughts on why the digital divide sucks and ideas forRead… Read more »

People Who Sit With Us Come First

When I blogged Monday evening, I didn’t appreciate the nerve I was tweaking. Thanks for all the comments and emails (and please read the threads on GovLoop, where this blog is mirrored). Left unchecked, I am a culprit in awkward social behaviors with my devices than most people. I say “left unchecked” because despite whatRead… Read more »

In Boston, City Hall Pursues Innovation In-House

Last year, Boston Mayor Thomas Menino decided to put two of his most technologically savvy staffers full-time on the task of trying new ways to solve old city problems. A year later, they have had a hand in a fleet of small but successful projects both developed in-house and with external partners. Here’s a lookRead… Read more »

Executive Order – Improving Service

https://www.govloop.com/group/citizenengagement/forum/topic/show?id=1154385%3ATopic%3A1394155&xg_source=msg A new Executive Order to improve customer satisfaction was issued yesterday. This is great news – for our customers and for ourselves! Not only will this improve access to accurate and prompt information for our customers, it’ll make our jobs as internal customers easy too! When we talk about improving service, lots of peopleRead… Read more »

10 Ideas on Streamlining Service Delivery and Improving Customer Service

On Wednesday, President Obama announced an Executive Order to “Streamline Service Delivery and Improving Customer Service.” I agree that citizens’ expectations of government are increasing and I think having focus on energy on the topic is really important. The good news is there is a lot of examples/ideas for agencies out there across government. Here’sRead… Read more »

GL Train – Today 4/28 at 2pm – Evolution of My Computing – From 286 to Tablet

**GL Training – 4/28 at 2pm – HP and GovLoop present The 21st Century Desktop – Free Registration** I still remember the first day my dad brought home a computer. Honestly, I had no idea what it was and what it was for. I don’t think he truly did – other than he thought itRead… Read more »