Tech

Enhancing GIS with Augmented Reality

The other day at work we visited with our police records office to learn more about their reporting software. One of the issues that came up in our discussion was inputting the “address” of incidents. The software they use relies on either point addresses or address ranges along a centerline – both common methods ofRead… Read more »

Making vPro Work For You

Image via Wikipedia vPro is a suite of high-impact technology that has just begun to make its presence known in mainstream IT organizations. vPro can help you bring your organization’s security structure into shape with features that make a dramatic positive difference. vPro technologies are implemented in the hardware and firmware of the Intel chipsetRead… Read more »

Oyez Oyez: New Online Platform for Municipal Laws and Documents

Lexum, the Canadian legal technology firm and creator and publisher of CanLII, has introduced a new online service — Oyez Oyez — providing full text access to Canadian municipal laws (including by-laws, ordinances, and regulations), proceedings of council meetings, and other municipal government documents. Oyez Oyez is also available as an online publishing platform forRead… Read more »

Open Government Links of the Week – April 29, 2011

“Obama orders agencies to improve customer service” Here’s the Executive Order. Here are “10 Ideas on Streamlining Service Delivery and Improving Customer Service” (by Steve Ressler on GovLoop) Philly gets an Open Data Portal Here’s a brief rundown. “Insulate Open Government Efforts From Budget Cuts” (by Steve Radick) “The problem is that most open governmentRead… Read more »

I am all about Customer Service!

President Obama has instructed federal agencies to come up with ways to use technology to improve their customer service offerings. Agencies have 180 days from the date of the executive order to develop customer service plans. As to what constitutes a good customer service plan, the executive order states, “The plan shall set forth theRead… Read more »

Exploratory committee websites take the next step with social media

I have a new post up on the Washington Post’s WhoRunsGov blog Beltwiki about social media use by Exploratory Committees. Here’s a blurb and a link to the article. Presidential Exploratory Committees. We’ve all heard of them, but not everyone knows why they’re used by nearly every presidential (and some lesser offices) aspirant before theyRead… Read more »

Gov 2.0 Roundup: Week of April 29

President Obama tells federal agencies it’s time for an upgrade, the Army makes plans to launch its own app store, a recent survey shows the benefits of good government websites, and the Department of Homeland Security outlines is plan to protect against cyberattacks, all in this week’s version of the Gov 2.0 Roundup. –In anRead… Read more »

Friday Fab Five: Chernobyl, SpongeBob, and the Side-Effects of Tech

Wait! Don’t take off for your big weekend plans just yet! You forgot to read the… Friday Fab 5! I know, I know, you wouldn’t actually have left without reading it first, right? In any case, it’s time to take a look back at this week on GovLoop and pay tribute to some great content.Read… Read more »

10 Public & Private Sector Examples Government Can Leverage NOW to Address Customer Service

The Federal government performs several key functions for our nation. It defends our strategic interests in the world, it regulates critical industries and aspects of our economy, and it promotes progress of science by issuing patents, and makes rules for the regulation of land and naval forces. But, at the core of every agency’s missionRead… Read more »

What do Tow Trucks, Contractors and the Royal Wedding have in common?

Authored by Anthony Critelli While the hoopla around the royal wedding of Prince William and Kate Middleton will not do much to help U.S. contractors battling shrinking government budgets, we have detailed the many opportunities existing for their British counterparts. It should be noted that the only major cost said to be borne by taxpayersRead… Read more »