Tech

Need a New Year’s Resolution? Go Green!

I’ve made it a point in recent years to not lose track of my New Year’s resolutions from the previous January, so I can look back at them in December. And while this may not be the forum to discuss how successful I was in cleaning up our basement, I am proud to report thatRead… Read more »

What Governments can Learn about Citizen Engagement from Air Canada

Yes. You read that title right. Yes, airlines are not known for their customer responsiveness. Ask anyone whose been trapped on a plane on the tarmac for 14 hours. You know when Congress has to pass a customer bill of rights for your industry you’ve really dropped the ball. Air Canada, however, increasingly seems toRead… Read more »

Getting the hacker mentality badly wrong

This is the unedited ver­sion of a piece pub­lished on The Lowy Insti­tute for Inter­na­tional Policy’s Lowy Inter­preter blog. I have a great deal of respect for the Lowy Institute. But when one of their staff writes a fundamentally flawed, badly misinformed piece on hacker culture, it really is time to scratch one’s head andRead… Read more »

Digital Divide is a poor choice of words

I have been thinking a lot about issues and cultural influencers contributing to the digital divide issues in America. I have mentioned certain aspects and manifestations of Digital divide in my previous blog posts here, here and here. One of the prevalent misunderstandings among policy makers regarding Digital Divide issues is that it is somehowRead… Read more »