Interdisciplinary

A colleague recently asked my opinion about a website he had built for his office. He was a writer and organizer by trade, and had been asked to build this site using Microsoft SharePoint 2010 to facilitate online interaction in the office. But it wasn’t having the intended result — no one wanted to useRead… Read more »

Open letter to Mr Stephen Sedgwick AO, Australian Public Service Commissioner

Dear Commissioner The purpose of this open letter is to articulate a number of issues relating to the apparent thinking of the Australian Public Service Commission and, indeed, the way the Commission goes about its work. In particular, it is a matter of concern that the Commission’s stance perpetuates a repressive corporate management culture. Self-limitingRead… Read more »

ASPA’s Section on Emergency Management Board Openings

If you are an active member of ASPA’s SECM and are interested in serving on the board, there are 3 positions open for election. If so, please let either John Kiefer or Tonya Elise Neaves ([email protected]) know as soon as possible. The new officers will assume their roles at ASPA’s national meeting in New OrleansRead… Read more »

AFCEA Bethesda Smart Tech Symposium Interview Series: Seth Guikema, Assistant Professor at Johns Hopkins University

AFCEA Bethesda Smart Tech Symposium Interview Series: Seth Guikema On October 23, AFCEA Bethesda is hosting an innovative educational symposium for government and industry participants who are or want to be on the cutting edge of smart technology and sustainability. The goals of the event are to make the business case for sustainability, show “bigRead… Read more »

Playing with Budget Cutbacks: On a Government 2.0 Response, Wikileaks & Analog Denial of Service Attacks

Reflecting on yesterday’s case study in broken government I had a couple of addition thoughts that I thought fun to explore and that simply did not make sense including in the original post. A Government 2.0 Response Yesterday’s piece was all about how Treasury Board’s new rules were likely to increase the velocity of paperworkRead… Read more »

Do I Really Want To Work Here? What Are You Doing To Keep Me Engaged?

Many of us have experienced that moment – that moment when the excitement of a new job or new role begins to wane and we feel less than enthusiastic about going to work every day – the engagement decline. When you get that “Ugh, I so don’t want to come to work today…” feeling, oftenRead… Read more »

Trending Now: The Public Sector Focuses on Customer Service

Daryl Covey, an experienced service manager with over thirty-eight years of public sector service, brought together federal customer service managers from all lines of business. The group collaboratively generated a collection of customer service “best practices” for government employees. Covey shares his findings and the findings of these experts in his new book, Government CustomerRead… Read more »