Lessons from Our Cyber Past: The First Cyber Cops

Tomorrow, Wednesday, May 16, 2012, the Atlantic Council will host a discussion with pioneers in cyber law enforcement and crime prevention moderated by Jay Healey. ”Lessons from Our Cyber Past: The First Cyber Cops” should offer some fascinating insight and I’ll be in attendance, so stop by and say hello. It will run from 1:30Read… Read more »

Efficiency sucks. What we need is good work

Efficiency is the path to bigger profits. Efficiency is good. Everyone needs to be efficient. Right? Wrong! Efficiency sucks! For knowledge workers – you and me – the case against efficiency is overwhelming. ‘Efficiency’ is one of the weasel-words of management-speak, constantly misused and we are all worse off for this. In an effort toRead… Read more »

Australian Taxation Office : Awesome abusive managerial culture exposed

What is awesome – in a negative sense – about what is described in this post is the fact that abusive cultures such this are allowed to flourish in the first place. Over the past month and a half I have been working with Serene Teffaha and others as a result of disclosures that pointRead… Read more »

Really?! moments from the IG vacancies hearing

Last week, Chairman of the House Committee on Oversight and Government Reform, Darrell Issa, held a hearing entitled “Where Are All the Watchdogs? Addressing Inspector General Vacancies.” The purpose of the hearing was supposed to be why there are so many vacant Inspector General positions (the Presidentially appointed, Senate confirmed ones anyway). The Project onRead… Read more »

It Starts at the Beginning

This morning I attended GovLoop’s “Re-Imagining Customer Service in Government” conversation and was pleasantly surprised to hear about some of the successes agencies are having addressing President Obama’s April 2011 Executive Order 13571 – “Streamlining Service Delivery and Improving Customer Service“. Chris Dorobek moderated the hour long session which included the following expert facilitators: JoeyRead… Read more »

The Politics of Capitulation

Capitulate: to surrender unconditionally or on stipulated terms; to give up resistance. When it comes to surrender, just the thought of it is chilling to a political leader on the campaign trail. Campaigns are the closest thing to war most operatives and candidates will ever experience and for the majority, they approach it with theRead… Read more »

Continuous improvement is great, but shouldn’t we innovate?

Do more with less. We’ve all heard it, and it’s great to create lean services during austerity. However, there’s a limit to lean, and a point where we need to try new things and do things differently. Chris Dorobek of the DorobekINSIDER spoke with Ron Ashkenas, Managing Partner at Schaffer Consulting, author of Simply EffectiveRead… Read more »

Government Resume Makeover: Glen Forrester Edition

Last year, GovLoop and Young Government Leaders (YGL) launched the “Rock Your Resume” project, which has already grown to over 1200 members. What began as peer reviews has evolved to leverage the experience of two top-notch expert reviewers – Camille Roberts & Andrea Boulanger Lowe – who are reviewing 8 resumes each month. To date,Read… Read more »

Multiple Studies Show Social Media in Government on the Rise, Though a Reminder that Print Media is NOT Dead

The federal government is quickly changing its views on employee use of social media. In our Social Media in the Public Sector 2011 study, published last year, we found that only 19 percent of agencies banned the use of social networks in 2011, a sharp decline from 55 percent in 2010. Along these same lines,Read… Read more »