A primary objective of work in designing and deploying websites is to enable an evolved online user experience, for human users of the website. For many websites and their owners, the core website is also a source of information, marketing messages and social dialogue that lives elsewhere. “Elsewhere” can mean any Internet-enabled channel, from socialRead… Read more »
First thing I thought of when Google+ launched a few months ago was that they were making a big promotional mistake by making their USP (unique selling proposition) the fact that they allow users to create “circles”. Why did I think it was a mistake? One of the key things I remember that my strategicRead… Read more »
Fifelski’s most recent vlog on the ‘searchification’ of of government websites We are excited to have Kristy Fifelski, @kristyfifelski, web manager for the City of Reno and creator of http://govgirl.com, as our special guest tonight on #localgovchat. Kristy manages the award-winning Reno.gov website and employee intranet by day and recently began an exciting new videoRead… Read more »
I was recently asked the question “how will we know if we have achieved success in our social media engagement?” (i.e the age old ROI issue) by a someone from my client’s senior management team. The only problem was that it was a closing rhetorical question for which they did not actually want to hearRead… Read more »
Is the new federal chief information officer, Steven VanRoekel, markedly different from his predecessor, Vivek Kundra? How will Kundra’s ambitious IT agenda fare under the leadership of a new CIO? How will VanRoekel’s leadership change the future of federal information technology, and the way the U.S. government works? Find out more in this issue briefRead… Read more »
As the country prepares to remember the 10th Anniversary of 9/11, AFGE wants to hear from our members about what the anniversary means to you. Where were you when you first heard of the attacks of September 11, 2001? What impact did 9/11 have on your life both personally and professionally? Please click here toRead… Read more »
(This is a crosspost from vinJones.com) There are somethings in life we just accept although we know they are wrong. Like fruitcake during the Christmas holiday. No one really eats it, yet it is still given as a gift. Like a stop sign on a deserted road at 2am. Did you really make a fullRead… Read more »
The answer, it seems, it at least three: fuel, metal and mulch. Visit Liberty Tire to find out more about how this Pittsburgh, PA company keeps used tires out of the country’s landfills. Original post
Deltek Analyst Amanda White reports. This year’s 44th Annual IT Solutions Management (ISM) for Human Services Conference focused heavily on the importance of customer experience. During a federal panel discussion, Rick Friedman, director of State Systems for the Center for Medicare and Medicaid Systems, talked about what Medicaid consumers can expect by 2014. He saidRead… Read more »
Following a rejection of $31.5 million in funds to build a health insurance exchange, Kansas made it clear yesterday that they will not be complying with federal heath care reform until the US Supreme Court makes a ruling on the constitutionality of the law. Earlier this month, the state was awarded $31.5 million in grantsRead… Read more »