In Boston, City Hall Pursues Innovation In-House

Last year, Boston Mayor Thomas Menino decided to put two of his most technologically savvy staffers full-time on the task of trying new ways to solve old city problems. A year later, they have had a hand in a fleet of small but successful projects both developed in-house and with external partners. Here’s a lookRead… Read more »

Corridor’s Success Metrics.

Last week, I wrote about Corridor, the State Department’s new internal social networking portal. This week, I want to examine some ways that its administrators can illustrate to their leadership that their investment in Corridor is returning results. Here are the top four metrics I think they should look at: Membership and activity – especiallyRead… Read more »

Michigan Governor proposes sweeping education reforms

Michigan Governor Rick Snyder is proposing a sweeping education reform package focused on technology. According to a statement, the Governor aims to put more focus on the needs of students as individuals as a means of improving overall performance. Currently, Michigan ranks 21st in the country for spending per-pupil but ranks in the mid-thirties forRead… Read more »

Executive Order – Improving Service

https://www.govloop.com/group/citizenengagement/forum/topic/show?id=1154385%3ATopic%3A1394155&xg_source=msg A new Executive Order to improve customer satisfaction was issued yesterday. This is great news – for our customers and for ourselves! Not only will this improve access to accurate and prompt information for our customers, it’ll make our jobs as internal customers easy too! When we talk about improving service, lots of peopleRead… Read more »

Case Study: FSB Poisons High-Value Target?

Glenn McGovern On November 1, 2006, Former FSB (Russian Federal Security Service) Colonel Alexander Litvinenko left his residence around 11:00 A.M. He caught the bus to the East Finchley tube station where he then took the train for a twenty-minute ride into London. On his agenda was a meeting with former KGB colleague Andrei Lugovoi,Read… Read more »

Lunch at former flying boat base in Perth

Lunching at the “Matilda Bay Restaurant ” in Perth, I noticed there was a “Catalina” function room. A sign on the wall indicated this was a former US Navy flying boat base in World War 2. The restaurant is on the banks of the Swan River, across the road from the Nedlands campus of theRead… Read more »

Goodbye Delicious, hello Pinboard

So following the news that Delicious has been bought from Yahoo!, by the guys who did YouTube, I decided it was time to set myself up somewhere else. It might be that Delicious thrives under its new owners – in which case fine, I can always switch back. But I didn’t want to leave myselfRead… Read more »