We Talk the Diversity Talk, But Does Your Agency Walk the Walk?

Most agencies have policies to facilitate diversity and sensitivity. Showing awareness or activism in this area may even be a part of your performance review. But be honest: do these policies really ensure that we walk the walk and truly embrace diversity in the workplace? Workplace diversity is a really fashionable topic these days. ItRead… Read more »

How to Embed Quality Into Your Agency’s Culture

Quality was all the rage in the federal government’s ranks in the late 1980s and early 1990s. The emphasis on quality, however, never really died out in private industry, largely because they quantified its benefits for business. A recent study concludes: “A company with a highly developed culture of quality spends, on average, $350 millionRead… Read more »

Anatomy of Book Content: Focus on Body Matter

Anatomy of Book Content: Focus on Body Matter Commercial publishers view the “Body Matter” portion of book content as the “guts” or “meat” of the book content. The body matter content consists of the sections and chapters of your book. For consumer trade nonfiction books that appeal to a general audience, the overall page countRead… Read more »

A Recipe for Change

We have all heard the phrase “Change is Good.” But is it? Change can be good; however, making a change without regard for those affected by it, is a recipe for trouble. When a leader tells employees about a change instead of involving them in the change, a team’s work quality, morale, and motivation suffers,Read… Read more »

An internal email newsletter?

Here’s an idea for those wanting to get some engagement going within your organisation. Send some emails. Actually, let’s be more specific. Send some really good emails. People are inundated with email at work, and adding to the burden might sound counter-productive. How about sending an email that reduces the burden though? Since I’ve beenRead… Read more »

Twenty years of e-Government

Many of the ambitions of twenty years ago still resonate today. Their realisation is still work in progress. Jerry Fishenden has taken on the labour of recording the main trends of the history of e-government, or online government, or digital government (even the name has archaeological layers) in the UK over the last twenty years.Read… Read more »

Millennials & Gov: Where’s the Love?

Uncle Sam continues to face a quandary over how to attract a new generation of young people to public service. One perplexing problem is how to rebuild plummeting trust in government among the all important millennial demographic, also known as Generation Y. This generation will ultimately comprise a majority of the U.S. labor force, yetRead… Read more »

NYU Launches Research Network on Opening Governance

In case you missed it, we wanted to share about an interesting new initiative on open government from NYU’s Governance Lab. The initiative will conduct research on governments that pursue innovative ways of doing their work and should be a project to keep an eye on for researchers or those interested in open governance. YouRead… Read more »