I had a really interesting meeting with a marketing manager at Troux Technologies the other day and I’d like to share a bit from it. It really highlighted how much marketing and sales has evolved over even just the past few years. If you read some of the books that are out there like, ToRead… Read more »
by Thomas O’Keefe, Senior Analyst In five years, government won’t even be thinking about mobility, according to some of the speakers at AFCEA Bethesda’s Mobility Technology Symposium earlier this month. No, it’s not that mobility is going away – what the speakers meant was mobility’s strong forward momentum will mean it will become ubiquitous andRead… Read more »
The following cat videos were posted on the official Social Security Youtube page as well as placed Skip Ads on Youtube to encourage retiring online through our new website. The SSA website redesign is seen in the video as well. All cats and voice over talent were volunteer in an effort to save money. FromRead… Read more »
Summer Restaurant Week in Dc runs through the weekend, so there is still time to make reservations. One interesting part of this is we get to see what is “in” at all the trendy places. what the food fads are. One year watermelon gazpacho was “the” appetizer. Then there was the year when height onRead… Read more »
Government Social Media Policy Part 1: The Public Notice There are two major elements of an external-facing government social media policy. That is to say, a policy that is applicable to the public. The elements include: The section detailing the moderation of third party content, and A notice regarding applicable public records law. Moderation ofRead… Read more »
This article Fast Transients is near and dear to me as an Air Force employee. Anyone who runs even minimally in Air Force circles knows that fighter pilots (currently) run the Air Force. So, a good rule of thumb when briefing them is to phrase non-military concepts in terms they can understand. One such exampleRead… Read more »
I often hear about different tactics to improve customer service, some are good ideas and some not as good. This isn’t to say every idea isn’t worth exploring but rather, successful customer service comes from one core thought: Customer service starts with understanding the customer. So we asked, and we listened carefully. We understand thatRead… Read more »
There is much discussion about cities becoming smarter, but becoming smarter is only part of what we should be aiming to achieve. Cities need to change in many ways to accommodate the influx of people during the 21st century. A Transportation Command Center (source: Highways Agency, flickr) Fortunately there’s a revolution occurring in how ourRead… Read more »
For Immediate Release IJIS Institute Develops First Standards-based “Proof of Concept” for Montana’s Victim Notification Service Montana’s Statewide Automated Victim Information and Notification (SAVIN) standard enhances information sharing capabilities among criminal justice agencies and Victim Notification Systems Ashburn, VA, (August 22, 2013). The IJIS Institute—a nonprofit organization that focuses on mission-critical information sharing for justice,Read… Read more »
Here in the 21st Century, technology is continuously shaping and reshaping the way that we engage with each other and how we govern ourselves. But striking the right balance between using technology to improve our engagement and letting it get in the way can be difficult. That’s why we wanted to share the article belowRead… Read more »