How to stop being tech support in 30 days

Be warned this is a radical approach to a complex problem as such it would require a certain degree of intestinal fortitude to pull off; I came to it on the fly in a moment of guerilla inspired creativity during the Next Generation of Government Summit last week: Put a mason jar in your officeRead… Read more »

The Chick-fil-A Squabble is Not a First Amendment Issue

THIS is why our schools need to teach this stuff. Here we go again, folks. Every once in a while, a public figure states an opinion about a political issue. Then some people object. Then other people object to the first bunch. Then millions of Americans whip themselves into a colossal panic, whining about theirRead… Read more »

Podcast: Design Beyond the Past

Tune-in to Design Beyond the Past: people, paper and city government. In this podcast 2012 CfA Fellow Alicia Rouault comments on the challenges facing city governments in introducing some “Bay Area” innovation. “While cities have the will to innovate, legacy systems are holding them back.” – Alicia Rouault Design Beyond the Past by Code forRead… Read more »

Apps and hacks for social good (info-philanthropy)

It is nice to begin to see volunteering in more than simply physical ways beginning to be valued and rewarded in Australia. Apps Aid (image from the Pro Bono Australia article, ‘App Aid – Developers Unite with Charities For Greater Good‘) I’ve just learnt about App Aid, a 48 hour event being held in AustraliaRead… Read more »

IBM working to redefine IPS, SSL is failing and more

IBM is hoping to change the game with their latest IPS product On Tuesday, IBM unveiled their latest intrusion-protection system, that offers resilience to network-based but also application controls and URL filtering. This combined capability offers cost savings and enhanced capabilities. Via Network World, more here. SSL is no longer the catch all, it needsRead… Read more »

e-government academy certficiation program

The University of Illinois at Chicago (UIC) is launching the e-government academy which is an on-line certification program for government professionals. It consists for four 5-week courses and is targeted for working professionals looking to enhance their e-government and IT skills. To view a webinar discussing the new on-line e-Government Academy program please click on:Read… Read more »

Open Government and Taxes

Atlanta recently thumbs downed a proposal to increase taxes to fund much needed transportation improvements. Although the tax hike would have been 1% and would have in theory created an economic boom in the area, the residents responded resoundingly that they don’t trust their government and wont give the government any more money. So areRead… Read more »

GSA is Listening

We’re down to the last few agencies making the move from our Federal Telecommunications Service 2001 (FTS 2001) contract to the Networx contracts and I am proud of the work we’ve done with our agency partners and OMB to make Networx a success. As many of you know, the Networx transition has not been easy.Read… Read more »