The City of Olathe, KS, along with many other cities around the world, is facing a Facebook dilemma. The popular social media site is cracking down on their page management policy, and according to their Facebook Page Terms, name guidelines must not consist solely of generic terms such as “beer”, “pizza”, and now geographic locationsRead… Read more »
To some people this may seem like a pointless semantic issue around the use of the words “customer” and “citizen” but I think it is actually quite an important issue. Some basic points first around definitions: Customer = A person that buys or obtains goods or services from another. Active Citizen = a citizen whoRead… Read more »
Last week, the City of Houston’s Office of Public Safety, with grants from the Department of Homeland Security, posted a video called RUN. HIDE. FIGHT: Surviving an Active Shooter Event as part of their Ready Houstoninitiative. It’s a professionally done, six minute instructional video about what to do if someone were to open fire atRead… Read more »
I find this stuff so you don’t have to: Enyo JavaScript Application Framework – “Use the same framework to develop apps for the web and for all major platforms, desktop and mobile.” Features | Re-usable Drupal recipes for government websites – Nice New Zealand government site sharing open source compontents for Drupal for gov webbiesRead… Read more »
There is a lot of questionable content that comes across twitter these days. Some of it we, the savvy public, know is questionable — like the seemingly endless stream of parody accounts such as those for Lord Voldemort, Mark Zuckerberg, Betty White, and William Shakespeare. But fake accounts that seem at first glance to haveRead… Read more »
The next 100 days count – and Twitter is counting our sentiments and online interactions to gauge the potential outcome of the presidential campaign in the U.S.: Today, Twitter launched a new site called the Twitter Political Index. According to the Twitter blog, the @gov team is analyzing the +2 million tweets every week toRead… Read more »
My favorite continuing education is golf lessons. Every summer, I take a rack of lessons down at HainsPoint. Last Sunday I went to my first makeup class, as I hadn’t been able to make my normal time. We’re in the middle of a good process, but this time I have a new teacher I’ve neverRead… Read more »
Often times it is the small things in the operation of an organization that highlights bigger dysfunctional issues. The process of obtaining a street banner to advertise a community event in Buffalo is an example of a small item that highlights bigger issues. One of the great things about living in the Buffalo area isRead… Read more »
Microsoft’s Security team examined the problems with cross-platform vulnerabilities ISF urges business to use Big Data Analytics for security purposes – in a recent ISF study, they had six key findings as well a large number of recommendations. “The key recommendation is for organizations to exploit their existing data analytics capabilities, to identify security areasRead… Read more »
At the most recent Tech@State, I moderated a panel on Organizational Collaboration. Befitting a State Department event, the panel was composed of members from three continents. Jutta von Dinklage spoke about her experiences implementing a wiki for Cancer Council Australia. Lane Rasberry asserted that any American government agency charged with disseminating information to the publicRead… Read more »