Turning the Generational Tech Divide Into an Opportunity: Takeaways for Leadership
Governments need to make sure digital transformation benefits everyone. Bridging the tech divide means change doesn’t leave any residents behind.
Governments need to make sure digital transformation benefits everyone. Bridging the tech divide means change doesn’t leave any residents behind.
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.
Government agencies can improve their services by creating social stories that help people understand specific scenarios.
As governments modernize their digital services, thoughtful design and inclusive rollout strategies help build trust and ensure every resident is connected.
Local leaders can strengthen trust and engagement by adopting a digital-first communications strategy that makes information easy to find and accessible to all. By meeting residents’ expectations for clarity and transparency online, governments can counter misinformation and build lasting public confidence.
Offices should be accessible to people with disabilities. Learn how hiring people with disabilities can help employers, employees and the community.
Disability relates to all aspects of events. In Part #1, I discussed how to determine that a venue is accessible. But there are other aspects to consider.
To make events accessible to people with disabilities, it helps to check out the venue in advance. Here is a checklist of things to look out for.
Implementing reasonable accommodations should be a collaborative process, and often they’re free.
Easy Read documents help individuals with disabilities, people who are not proficient in English, and elderly individuals to access and understand text. Here are step-by-step tips for developing Easy Read resources.