How do you deliver modern and user-friendly digital content and services when anchored by years of acquired habit and vintage infrastructure?
Posts Tagged: Business Process Improvement
Where do you start when you decide to become a smart city? For Austin, one of the first steps is going paperless.
1. Introduction IT has been a major productivity tool for business and government over the past few decades. Indeed, the day to day working of the global economy has become dependent on a myriad of computer systems. However, a fundamental discontinuity in IT needs to be bridged to maximise its benefit in the future. Bridging… Read more »
Workplaces in the private sector and the public sector have many similarities. After all, objectives need to be met and daily work needs to get accomplished. Through our experience with business process management we have identified five major differences between sectors: The Election Cycle Term Limits Legislative Controls Human Resources Structures Revenue is usually not… Read more »