Using the Minimum to the Max
Using the minimum viable product (MVP) approach can save time and deliver visible results to sustain project momentum. Learn what it is and how it works here.
Posts Tagged: agile
Open Your Agency to Diverse Voices
Open your agency to diverse voices by developing your own.
Omnichannel Customer Service Helps Agencies Adapt to New Demands
In providing digital government services, the omnichannel approach helps provide customers with a smooth and consistent experience.
Manage Teamwork Across a Distributed Workforce
n a hybrid work environment, teamwork requires new tactics and a new intentionality. Here are some ways to foster your team, whether it’s in person or remote.
Human-Centered Design: Keep Users in Mind to Keep Services Fresh
Human-centered design is more than just “giving people what they say they want.” It demands digging in deeper and finding pain points — and ways to fix them.
People First: How to Ingrain a Customer-Centric Culture
Adapting to customer-centric government means listening to the needs of your constituents. Here are some best practices for getting it right.
To Increase Agility, Reduce the Complexity of IT Services
Agencies need to provide services more quickly and effectively to meet constituent expectations. But sometimes, “solutions” make things more complex.
USAID Learns New Tricks of Training Trade
Whatever the format, virtual learning makes it easier to develop and deploy new training in response to changing requirements.
Break Free From the Status Quo With Agile Workflows
To help employees become more productive, agile, collaborative and effective wherever they work, agencies need to bring modern workflows to three key areas of work.
Use Agile Workflows to Increase Your Productivity
Agencies have a rare opportunity to finally raze bureaucratic silos, reroute workflows, create more dynamic channels of communication, and more.