Posts Tagged: Improvement

Who Needs Process Improvement?

Process improvement can be difficult to implement in organizations where business has been performed the same way for a long period of time. Illustrating simple every changes that we make in our every day lives where we are improving process informally can sparking the discussion on how things can be different.

How to Improve Application Performance

“We depend on applications today,” stated Zach Trusty, Senior Solutions Engineer at Riverbed Technology. Think about how often you check the weather app to pick out an outfit or check all your social media sites from your phone. Applications are a constant in our lives. Applications are frequently used, but they are routinely updated as… Read more »

What’s Your Game?

Troy Mathis knows how to talk. And he speaks in a way that makes you want to listen. His session -Make It Matter: Personal Professional Branding, at the Next Generation of Government Training Summit was high-energy, engaging, and inspiring. After listening to his presentation and going through the steps, I’ve come away with the realization… Read more »

Creating a Performance-and-Results Culture in Your Agency

How do you create a performance-and-results culture in your agency? Background. Over the past two decades, the performance movement has made steady progress. It has resulted in a focus on performance and results via strategic and annual operating plans, a supply of performance information to track progress of these plans; a demand for performance information… Read more »

Workarounds as Evidence of Broken Processes

I work for a culture (the Air Force) that prides itself on innovation and a mission-first approach. However, in a long-term work project involving process mapping and process design for an internal customer, I’ve also noticed a culture of workarounds driven by several factors: 1) obsolete yet required forms; 2) lack of concrete guidance from… Read more »

End the Code of Silence

Too often managers use the excuse of “maintaining good order and discipline” to mob an employee out of government for other reasons completely. Overusing or misusing the disciplinary process is rampant, with “mobbing” or gang harassment on the rise. The real reason for this is usually “retaliation”. Retaliation against a whistleblower, retaliation against an employee… Read more »