In an interview with GovLoop at the National Association of State Chief Information Officers (NASCIO’s) 2017 Midyear Conference, James Collins, CIO of Delaware, discusses the importance of centralization to unified experiences for citizens and better state services.
Posts Tagged: Delaware
We’ve all been on the dreaded tech support line — languishing in despair as the wait time increases and real help seems like a distant dream. There has to be a better way, right? If only the government could find one. The Delaware Department of Technology found that solution.
There has been some pretty good discussion lately going around the Interwebs about what Gov 2.0 and open government looks like. I can't say that I agree with everything that has been thrown out there with a Gov 2.0 label on it, but I can say without equivocation that this is the opposite of OpenGov... Read more »