At USCIS, digital modernization is key to better data management and better experiences for applicants applying for visas, permanent residency, citizenship and asylum.
Posts By Pearl Kim
At GovLoop’s virtual summit on Wednesday, shared responsibility and transparency were highlighted as key aspects to achieve compliance, optimization and security with the cloud.
Improving the way citizens interact with government is no longer an option — it’s a necessity. What should government consider to improve customer experience (CX)?
The continuous process of managing data — not just the deployment of a cool service — is the true producer of value in data.
At NASCIO’s 50th anniversary, GovLoop spoke with state chief information officers about the tech priorities they’re focusing on in 2020.
Colorado emphasizes educating both their developers and non-developers about keeping application cyberthreats at bay.
GovLoop’s recent online training helped federal employees understand their health care benefits for this open season, which starts Nov. 11 until Dec. 9, 2019.
A key component of what makes a community smart is its ability to embrace civic inclusion, or foster public participation, engagement and crowdsourcing that helps a whole community understand what matters more to constituents.
The Veterans Health Administration is pairing success metrics with real-life outcomes–that is, the number of lives changed and saved, according to Dr. Ryan Vega, executive director of the VHA Innovation Ecosystem.
Here are GovLoop’s five best resources for the new manager. Get clicking!