Peter Drucker has taught us a lot about the development of management – and by extension, leadership. Here’s his view of what management must do to lead an organization, which he wrote in 1974 (for more, click http://bit.ly/Management_role, beginning at page 39). Management has three tasks of equal importance which it must to create aRead… Read more »
This quote by management guru Peter Drucker is very relevant today. Citizens’ expectations of government have been ratcheted up significantly and utilizing the previously deployed approaches to address constituent’s concerns may no longer be successful. By now you are familiar with the different types of resistors and the strategies that they typically deploy. In theRead… Read more »
Client management is always a challenge; there’s an implicit, ongoing challenge to forming mutual and clear expectations and partnerships from the very beginning. To achieve those expectations, one needs to learn how to lead through listening. I recall my early training in project management as an architect and later as a freelance consultant, learning howRead… Read more »