Listening: The Underrated Skill That Transforms Government Work
Government employees need the ability to clearly communicate, and active listening is the foundation of that.
Government employees need the ability to clearly communicate, and active listening is the foundation of that.
Leaders don’t just hear — they listen…actively.
Difficult work conversations are unavoidable. Whether you’re addressing conflict, performance issues, or personality clashes, these “critical conversations” can be hard to initiate and even harder to steer to a positive outcome. We show the path for turning conflict into collaboration.
Being in a mentorship relationship connects you with an ally who can make your career quest that much easier to navigate. Here’s how to make the most of it.
Conflict is inevitable. The good news is that it doesn’t have to end in disaster.
Here are the most important skills that the best communicators have mastered. And the good news is that they are skills you can learn, too!
Active listening is often described as suspending your thoughts and judgment or keeping an open mind about what the other person is saying. Here’s how.
Active listening means being both physically and mentally ready to listen. It also means exploring the other person’s words by drawing them out through the use of open-ended, thought-provoking questions.
Sometimes it’s best to stop talking.
We know rudeness gets in the way of relating to others at work. But even common, well-meaning responses can block us from connecting with others. Here are 10 common ways we prevent ourselves from being present and truly listening to others, and steps we can take to remove those barriers.
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