Your Customer-Centric Approach to Digital Transformation

The private sector has done amazing things in the digital sphere, personalizing customers’ experiences and providing engaging and interactive services. But today that means a high bar has been set for government services. Citizens now expect a similar experience when interacting with government agencies. And while the public sector has made huge strides in creatingRead… Read more »

Leading and Succeeding in the Public Sector: Effective Management During Times of Change

We all know change can be chaotic. In January, our nation will undergo a leadership transformation at the federal, state, and local levels. Are you and your organization ready? Join us on-demand as government and industry experts discuss what this means for the public sector and how you can best prepare. Specifically we’ll discuss: What toRead… Read more »

Protecting Your Digital Content

There’s no doubt that everywhere we go in the world today, we are fully entrenched in the digital age. The federal government is feeling the effects of this change and working to keep pace. Digital-first mandates from the government are driving the public sector’s move away from paper documents and toward electronic ones. But oneRead… Read more »

Government Innovators Virtual Tech Day

Governments face a lot of challenges: shrinking budgets, federal mandates, resource constraints, an aging workforce, and the constant threat of a cyberattack. Join more than 1,000 govies online on Wednesday, October 19 for our Virtual Tech Day to learn how advanced technology and innovative practices can help government overcome these challenges. This FREE, half-day onlineRead… Read more »

Becoming an Agile Agency: Tips to Better Websites and Citizens Services

The digital needs of the federal government are changing in response to rising citizen expectations. To meet these demands, agencies are increasingly looking to deploy public facing websites quickly and efficiently. In some cases, like Treasury Department’s 10-dollar bill site, they’re looking to deploy a small micro-site for marketing purposes. In others, they’re taking aRead… Read more »

DorobekINSIDER LIVE: Book Club

Get ready, bookworms: the DorobekINSIDER Book Club is back! The DI Book Club is like the Oprah Book Club, but we feature books that focus on our favorite six words: Help government do its job better. In this outing, we discussed William D. Eggers new book, Delivering on Digital: The Innovators and Technologies That AreRead… Read more »

How to Embed Digital Transformation at Your Agency

Have you ever ventured to an agency’s website looking for one thing in particular – say a vehicle registration form – only to discover you have to click through 19 different web pages first? It’s annoying, time consuming and frustrating for you, the citizen. Government organizations and citizens need an easier, more streamlined way toRead… Read more »