Technology has changed and will continue to change the way government reaches out and communicates with citizens. Gone are the days when faxing forms to a central government office was the norm. Now citizens want quick and reliable services at their fingertips, on any device they choose. And they want their government agency to sendRead… Read more »
By now you’ve probably heard the rumor that the government collects a lot of data. A lot. Take this number as an example: in 2013 the total amount of data in the world was 4.4 zettabytes. By 2020, that number will rise to 44 zettabytes. To put that in perspective, one zettabyte is equivalent toRead… Read more »
If a picture paints a thousand words, a map paints a million. Maps help us analyze and derive information that shapes policies, educates us about our environments and informs decisions that affect millions of citizens’ lives. In government this ability to derive information is especially critical. Imagery analysis methods like change detection help provide criticalRead… Read more »
Yelp has transformed the way you pick a restaurant for your date night. Uber has changed the way you get around town. And now governments are embracing innovative and mobile customer service techniques as well. Some examples? The Smithsonian Institute upped their social outreach game in preparation for the opening of their new African AmericanRead… Read more »
At its most basic level, the mission of the government is to deliver services to citizens. In order to deliver those services most effectively, many agencies are heading to the cloud, a move that allows governments the ability to get web based services up and running quickly, off-load data storage and management while still maintainingRead… Read more »
The private sector has done amazing things in the digital sphere, personalizing customers’ experiences and providing engaging and interactive services. But today that means a high bar has been set for government services. Citizens now expect a similar experience when interacting with government agencies. And while the public sector has made huge strides in creatingRead… Read more »
We all know change can be chaotic. In January, our nation will undergo a leadership transformation at the federal, state, and local levels. Are you and your organization ready? Join us on-demand as government and industry experts discuss what this means for the public sector and how you can best prepare. Specifically we’ll discuss: What toRead… Read more »
There’s no doubt that everywhere we go in the world today, we are fully entrenched in the digital age. The federal government is feeling the effects of this change and working to keep pace. Digital-first mandates from the government are driving the public sector’s move away from paper documents and toward electronic ones. But oneRead… Read more »
A smarter government is one that is able to make use of all the information available to better understand and optimize its operations and limited resources. In essence, act as a single entity across local government domains such as water, traffic, and public safety and have the ability to provide a holistic view across thoseRead… Read more »
Governments face a lot of challenges: shrinking budgets, federal mandates, resource constraints, an aging workforce, and the constant threat of a cyberattack. Join more than 1,000 govies online on Wednesday, October 19 for our Virtual Tech Day to learn how advanced technology and innovative practices can help government overcome these challenges. This FREE, half-day onlineRead… Read more »