Posts By John Kamensky

Using Evidence and Evaluation to Govern

OMB released new guidance supporting the use of evidence and evaluation in making budget trade-off decisions. The guidance reflects a high degree of sophistication on how to do this in a budget-constrained environment. The Office of Management and Budget issued new guidance to agencies encouraging them to use program evaluation and evidence-based decisions when developingRead… Read more »

Customer Service Bill Is Resurrected

Will feds soon be asking their customers if they are satisfied with the service they’ve received? Following the customer service initiatives launched by Gore’s reinventing government team in the 1990s, the federal government has waxed and waned on the importance of customer service in the course of serving the public. With citizen satisfaction with governmentRead… Read more »

Collaborating in a Hierarchical World

What are the key issues facing collaboration-minded managers in government? Two thoughtful academics identify what they think are the Top Ten and offer some advice on areas for future research. Drs. Rosemary O’Leary and Nidhi Vij presented a paper at the recent annual conference of the American Society for Public Administration, “Collaborative Public Management: WhereRead… Read more »

Should Government Reorganize Itself? (Part VI)

Are there legislative options beyond (or in addition to) presidential reorganization authority that could encourage collaboration and not just move boxes? Typically, the cultural, administrative, and legal barriers to working together collaboratively inside the federal government are too high and they discourage efforts to collaborate (more on this in a future post). The Obama AdministrationRead… Read more »

Should Government Reorganize Itself? (Part V)

Should government use Legos to inspire its reorganization approach? Structural reorganization initiatives – like the creation of the Department of Homeland Security — are slow, take an enormous amount of effort, and require years to become effective. Ultimately, the new structure becomes rigid and needs to be revisited. Many observers advocate creating more adaptable approachesRead… Read more »

Should Government Reorganize Itself? (Part IV)

Would “virtual agencies” be an effective alternative to traditional structural reorganization initiatives? If so, what needs done to make them happen? When Vice President Gore’s reinventing government team was being formed in the early 1990s, he encouraged it to not focus on reorganizing agencies and programs, but rather to fix what’s inside the agencies. HeRead… Read more »

Should Government Reorganize Itself? (Part III)

The political winds are blowing favorably for government reorganization for the first time since Jimmy Carter’s efforts in the 1970s. As a result, the conversation on government reorganization is shifting from “should we” to “how do we” reorganize. What are some of the lessons from past efforts? At one point, the advice was: don’t doRead… Read more »

Should Government Reorganize Itself? (Part II)

President Obama asked Congress for authority to reorganize government in his 2012 State of the Union address. Several weeks later, he proposed legislation to do so. What is in that bill? What Is Presidential Reorganization Authority? Beginning in 1932, presidents were periodically granted authority by Congress to submit plans to reorganize agencies. Over time, itRead… Read more »

Should Government Reorganize Itself? (Part I)

Last month, the Senate held a hearing on re-tooling government for the 21st century. What’s the background behind recent pushes to reorganize the government and how do they different from perennial calls to do so over the past three decades that have gone no where? The Senate hearing focused on recent U.S. Government Accountability OfficeRead… Read more »

CAP Goals – A New Government Acronym Is Born (Part 1)

CAP Goals with John Kamensky by cdorobek The FY 2013 budget includes a new acronym, “CAP Goals,” which stands for Cross-Agency Priority Goals. These goals stem from a new statutory requirement that the Office of Management and Budget identify and manage a small handful of cross-agency priority goals, covering both mission and mission-support functions. OMBRead… Read more »