I had the opportunity to chat with the Secretary of the Navy about the Navy’s efforts to become a more transparent, more relationship focused, organization. Secretary Mabus has an incredible background beginning as a Naval Officer, then as the Ambassador to the Kingdom of Saudi Arabia, onto the Governor of Mississippi, and now as theRead… Read more »
Sonny Hashmi, Deputy Chief Information Officer, OCFO at DC Government, sent me a note highlighting the new CFOInfo DC Dashboard, which is in Beta. This dashboard is exposing details of the District of Columbia’s budget to a degree I have never seen before, and making it easy for your average user to dig in andRead… Read more »
Ted Nguyen, the Manager of Public Communications, for the Orange County Transportation Authority (OCTA), has done some very good work developing Social Media Guidelines for the OCTA. I asked him if he would share the process that he and his team went through, as well as the guidelines they produced. Here are Ted’s thoughts, inRead… Read more »
Back in October of 2009 I noted that, according to IDC and Robert Half Technology, 54% of all US CIOs prohibit social networking sites at work. While the numbers were a cause for discussion at that time, many experts in the field have told me that the walls have been crumbling down. Well, John CougarRead… Read more »
The United States Department of State (aka The State Department) is clearly a leader in the Federal Government in many ways including, in my opinion, making the change necessary to make open government a reality. As you may remember, I chatted with Richard Boly, Director of eDiplomacy, a couple of months ago, at which pointRead… Read more »
I will be speaking directly with the Secretary of the Navy later next week, focused on the use of Social and Collaborative tools to more efficiently meet their mission. Would you like to take part by giving me a question to ask the Secretary? Feel free to leave a comment, DM me on Twitter, orRead… Read more »
I live in a small town, as I have mentioned before. Like most cities and towns around the country, budgets are tight and public employees are facing the crisis as hard, if not harder, than the private sector. Now, stay with me for a second as I am looking to make a point beyond theRead… Read more »
I read a good post by Mark Tamis, titled Enterprise 2.0 Boston Bait and Switch, that focused on the failures of the Enterprise 2.0 Conference in terms of their selection process. I would urge you to check it out as both the post and the discussion in the comments are worthwhile. One point that MarkRead… Read more »
I had the pleasure of asking questions of Congressman Mike Honda, via his Legislative Correspondent/Online Communications Coordinator, Ahmed R. Bhadelia. While a more direct communication is always preferable I appreciate the Congressman, and his Staff, taking time out of a very busy schedule to respond. Q. What are your views on the open government directiveRead… Read more »
Providing great services and products is difficult for businesses, government agencies, everyone. It is easy to blame the customers, or the citizens, for not understanding the complexity of issues ranging from how to install your product to the need for building permits. While, to be honest, there a likely a couple of knowledge-challenged people amongRead… Read more »