Transparency and Trust are not the Same Thing
Has the availability of data and transparency of government information led to greater trust?
What Do You Know? The Second Step in the Innovation Process
Staying in the correct mindset during this phase of the innovation process can place your innovation project on the right path and prepare the team for the next step – knowing people.
Preparing for the Internet of Things
Certain parts of government have been eager adopters of IoT technologies, while others have lagged behind. Some hesitation is certainly warranted, considering the serious security risks these devices pose. But the government has a vital role to play in our IoT society—both in wielding these technologies for the public good and in regulating them against… Read more »
How You Might be Holding Yourself Back From That Job
Don’t let an overly specific posting deter you from the job you want. You’re smart, dedicated, and talented, and you can easily learn how to better read job descriptions, because probably, you deserve that position.
From Bench Scientist to Desk Champion: Transitioning to a Managerial Mindset as You Leave the Lab for Good
There often comes a time in a scientist’s career when he or she must face a difficult reality: in order to continue to grow professionally, he or she must transition from a life at the bench to a life at the desk, from managing experiments to managing people.
Driving Customer Engagement at Your Agency
Is your agency having a hard time driving customer satisfaction? Check out these expert tips on how you can deliver a better customer experience.
Improving the Customer Experience by Storytelling with Maps
As our government continues the journey of open data and citizen engagement, finding meaningful ways to share that data and encourage interaction will only grow in importance. Maps are just one way to improve our citizens’ customer experience.
18F and USDS: Should I Stay or Should I Go?
I would encourage federal tech talent to heed that advice and see what happens. A smart, business-like administration will recognize your talent and re-recruit you to your important work of change and dramatically improving outcomes.
How Boston is Using Data to Imagine a Brighter Future
Traditionally, city planning is a sort of members-only club that rarely involves the public. By purposefully getting the word out and engaging citizens at every step, Boston is changing that convention.
Guidelines for A Smooth Transition
The new Administration’s transition team has a challenging few months ahead of them. Learn what you can do as a career civil servant to help out.