Analytics

Bridging the Gap Between Academics and Practitioners

Academics don’t always speak the same language as practitioners. But they oftentimes have useful ideas to convey. So how do we bridge the gap between research and practice? I’ve been asked to participate as a “practitioner” on a discussion panel at the upcoming conference of the Association for Public Policy Analysis and Management (APPAM) It… Read more »

A look at Government Computer News’ Four-part series on Text Analytics

By RyanKamauff Government Computer News has an in-depth examination of how text analytics are being used in the federal government. They examined how NASA is using text analytics for airline safety, how text analytics can “read between the lines” of terabytes of data, using text analytics to identify early signs of bio threats and using… Read more »

Alameda County- Business Values to Social Services

Alameda County is one of the largest counties in California, with 1.9 million residents. Like many agencies across the country, the Alameda County Social Services Agency faced a resource crunch and there 2,200 employees were forced to do much more with less. In a report by IBM, Don Edwards, Assistant Director of Administration and Information… Read more »

Measuring the Unobserved

Law enforcement has it tough when it comes time to measure their performance. Their effectiveness can’t be just measured on what is reported. After all, the goal of most law violators is to not be caught! So how can we measure what we can’t observe? Cracking the challenge of measuring unobserved behaviors – drug smuggling,… Read more »

Building an Analytics Culture

Using analytics to make better decisions is taking root in agencies across the government, notes a new report by the Partnership for Public Service and the IBM Center. The report explores how a dozen pioneers did it, and leaders from some of these organizations offer advice on how others can, as well. Investing in, and… Read more »

Social Sentiment and Engagement Signals, at Oct 30 SF Symposium

I have released the speaker line-up for the fifth Sentiment Analysis Symposium, slated for October 30, 2012 in San Francisco. The symposium will feature speakers and panelists from leading firms (including Dow Jones, IBM, Infosys, J.D. Power, Thomson Reuters, and Toluna), start-ups, and academia. We’ll also, once again, have a solution-provider exhibit area for demos… Read more »

The Demise of the Personal Dashboard

I was recently asked how I would architect a personalized dashboard experience for visitors to a large, customer-facing website. My response? I wouldn’t. A dashboard in a car or airplane makes sense. It’s not as if I could click “speedometer” while driving or press the “altimeter” button while flying. I simply need everything at all… Read more »