Analytics

Glancing Through the Overton Window at Your Organizational Culture and Leadership

Both leaders and followers shape workforce culture, including what is and isn’t acceptable to discuss. By examining your leadership style through the concept of an Overton Window, you can “read the room” and identify growth opportunities.

Need to Improve CX? Low-code Automated Testing Can Help

Agencies that rely exclusively on manual software testing are missing the opportunities that automation provides, such as finding and resolving pain points quickly and efficiently, giving employees a more satisfying work experience, strengthening service delivery, and building constituent trust.