6 Ways Analytics Can Accelerate Your Community’s COVID-19 Response

Analytics should be a key part of the pandemic response, from tracking pandemic surveillance to verifying the availability of critical services.

NYC Chief Analytics Officer’s Day During COVID-19

In the state with the highest number of COVID-19 related casualties, New York City has been hit hard. GovLoop spoke with Kelly Jin to find out what kinds of challenges and solutions the analytics team has found along the way.

How CMS Used Data to Enhance Citizen Experience

CMS has one of the biggest digital footprints in federal government, without a performance tracker, it was difficult to oversee its CX in real time.

It’s a Data Jungle Out There

Agencies might want to take the data problem head-on, but with so much data and so few dedicated staffers, where can they begin?

3 Priorities for Data-Driven Transformation

Agencies need the ability to adjust their services to their consumers’ needs in days or minutes — not months.

Tech Transformation Strategy: Predictive Analytics

The Defense Logistics Agency has begun to use predictive analytics so it can proactively combat issues and develop creative solutions in anticipation.

5 Best Practices for the Best Digital Experience

At GovLoop’s online training on Thursday, industry experts shared five best practices so public servants can provide the best digital experiences for the public.

Practical Steps for Becoming a More Data-Driven Agency

For agencies charged with delivering public services, their pursuit to do so in a thoughtful and data-driven manner is paramount. Admittedly, this approach starts with a decision to make data and business intelligence a strategic priority.

Automation, Data Top Gov’s 2020 Tech Wishlist

Data and automation were at the top of the talking point list for 2020 when federal officials and an industry partner spoke at GovLoop’s online training, “Gov’s Technology Wishlist,” on Tuesday.

Why CISA’s Upcoming Data Strategy Is Important

Before emerging technologies can transform an agency, the data has to be standardized, accessed and shared, directed by organizational guidance.