A Resilient Workforce Is Curious and Cross-Skilled
In this video interview, Tony Holmes with Pluralsight discusses how cross-skilling can help public-sector employees develop the resiliency needed in today’s environment.
Learning
March Into Professional Development
If you’re feeling the need to polish your professional skillsets, we can help. Join us for our March online training sessions, where we’ll offer free content on the hottest topics that government workers need to know. By registering, you’ll get expert advice on everything from AI to crisis management, along with recordings the next day to view and share the next day. Modern Tech,Read… Read more »
Get Inspired to Improve Team Motivation
Supervisors set the tone for engagement, yet motivation can dip when workloads rise or priorities shift. It’s up to you as a leader to not only maintain healthy levels of motivation and productivity but also anticipate these dips and have a plan in place to address them. During our most recent Supervisors Community of PracticeRead… Read more »
Work Requirements Are Coming. The Paperwork Cliff Doesn’t Have To.
New federal requirements will challenge state benefit systems that rely on paper-based, manual systems to verify week-to-week eligibility. A modern, automated alternative — supported by well-trained employees — offers a scalable, low‑burden alternative.
Breaking Down Barriers to an AI-Skilled Workforce
In this video interview, Jonathan Hasak and Aaron Hunter with Coursera discuss how to overcome barriers to fostering an AI-knowledgeable workforce.
What Plain Language Is, and Why We Need It
Agencies communicate effectively when they use plain language — simple, clear writing rather than fancy words and over-long sentences. Here are tips on writing so your target audience understands.
February’s Online Training Line-Up Is Here
Love learning? So do we, and we’ve got a great educational online training line-up for February! From data governance and AI policies to softer skills such as team motivation, there’s something for everyone to sign up for.
Understanding Gov Performance Management Basics
In our most recent Supervisor Community of Practice virtual networking discussion, we sat down with Patrick S. Malone, Ph.D., Director, Key Executive Leadership Programs, Department of Public Administration and Policy, American University, to discuss how, as a leader, you can polish your performance management skills to better guide your team to meet its goals.
No Mentor, No Problem: Navigating Your Career Independently
Having a mentor certainly can help advance your career, but it isn’t the only way to grow professionally. A featured contributor describes specific, valuable alternatives.
Understanding Your Constituents’ Digital Experience
To make meaningful improvements to your agency’s digital experience, you need a clear understanding of your customers’ needs and pain points. During our most recent CX Community of Practice, we met with Louise Schenk, Customer Experience Manager, State of Utah, to discuss ways you can uncover and meet your constituents’ real needs and modernize to transform yourRead… Read more »