How to Analyze Survey Responses
There are multiple ways to analyze survey results, and some types of graphs (e.g., pie versus bar) may be more helpful than others.
Learning
May Online Training Opportunities
May we interest you in some great online training topics this month? From implementing chatbots to conquering time management, there’s a lot of free professional development opportunities to empower you as a public servant, including the NextGen Government Training Virtual Summit. Check out the available sessions below, and don’t forget to register even if youRead… Read more »
Make Your Org More CX-Savvy
While customer experience (CX) is critical to the success of your mission, agencies often encounter issues when CX is not integrated throughout the entire organization. Without a high-level, holistic approach, your agency may struggle to deliver a consistent level of service to its constituents. Here are a few key takeaways on why it’s mission-critical toRead… Read more »
Examining the Basis of Ethical Decision-Making
While ethical decision-making is essential in any professional setting, it is even more critical, and sometimes more challenging, in government.
Data Literacy Is Essential to Success
Data literacy is an increasingly important skill in navigating today’s technical — and overall — landscape. Understanding your data and using it to make good decisions goes far beyond Excel sheets and pie charts — and understanding that is the first step toward data literacy.
Stressed Out or Overwhelmed? Give Grounding a Try
If you find yourself in a state of stress or overwhelm, try grounding. Here are 10 different grounding techniques to try, so you can find the approach that works best for you.
Fostering Creativity on Your Team
Successful teams usually share a few common traits: they’re goal-oriented, mission-focused, highly collaborative and productive. Unfortunately, creativity, a core part of high-functioning teams, often gets overlooked. If your team doesn’t value a creative mindset, you’re also missing out on effective problem-solving, innovation, ideation and brainstorming. In our most recent Supervisors in Government Community of PracticeRead… Read more »
Learn Something New With Our April Online Training LineUp
In April, we’re addressing topics ranging from shoring up your organization’s security measures to ways to remain productive while avoiding burnout.
Bite, Snack, Meal: A Practical Approach to Feeding Content-Hungry Readers
Trying to satisfy different types of online readers? Use the Bite, Snack, Meal approach and provide different amounts and types of content for people who want just a taste and people who want the whole buffet.
Attitude Is Everything
It’s often difficult to overcome obstacles and find potential advantages in challenging circumstances. Here is a real-world example of finding a solution without feeling overwhelmed by the problem.