Conflict Isn’t the Enemy: Tips for Difficult Conversations
In a recent GovLoop Supervisors CoP discussion, speaker Ria Balbos-Jordan explained how healthy conflict can actually be a good thing.
Learning
You Saw the Architecture Before You Had the Words for It
There’s a specific, disorienting moment that shows up in public-sector work more often than we admit: You walk out of a meeting knowing something is wrong with how the room just made a decision, and you cannot yet say what. Not “I disagree with the outcome.” Something structural. A shape you registered before you hadRead… Read more »
Why Employees Leave Managers, Not Missions
Drawing from military leadership experience, this article explores how employee development shape workplace culture.
Prioritizing Work in Government: A Step-by-Step Guide
With limited resources, strict regulations, and a constant influx of demands, effectively prioritizing your work is essential.
The Work Between Work – Building Your Recovery Plan
Recovery takes work but it can make us more resilient and adaptable to work demands. Here are some practical tips and for building a recovery plan.
Which Part of Your Leadership Is Failing?
What I have come to believe, after years of working with complex public sector systems, is that leadership failures are rarely random.
Are You Validating Your Constituents’ Concerns?
Nobody remembers the routine customer service interaction where everything goes exactly as expected. But people do remember the moments when something goes wrong, especially if the issue is handled poorly. That was the central message of the recent GovLoop CX Community of Practice virtual discussion, featuring Laurie Brown, CSP,communication skills expert and author. During theRead… Read more »
Guiding Principles for Navigating Career Growth
Success doesn’t equate to promotion; it’s based on your desires and how you want to leverage your knowledge, skills and abilities. Read on for tips as you begin developing your talents.
I Poured Water on the Candle Before Anyone Could Strike the Match
A new sergeant, three years removed from the equipment he was supposed to command — and the moment he decided to tell his team the truth before they could find it out themselves.
Online Training: Let’s Look at the August Line-Up
As back-to-school season nears, maybe you’re feeling a little inspired to do some learning yourself? We’ve got you covered with plenty of free online trainings throughout the month of August. You’ll learn tips and techniques from experts on creating more satisfactory customer service, shoring up your cybersecurity, and conquering conflict resolution. Take a closer lookRead… Read more »