Miscellaneous

FEGLI Clarifications and Coverage Verification

I’ve received many emails over the years from annuitants, spouses of deceased annuitants, and estate executors that weren’t aware of the annuitant’s coverage and/or beneficiaries. A number of annuitants forget what coverage they elected (if any) or who they designated as beneficiary. There are a number of things that you, your spouse, and estate executorRead… Read more »

38 Core Resources For Public Health Professionals

Public health professionals analyze the effect on health of the population and the environment in order to create and develop programs to protect the health of families at the state, local and national levels. These highly qualified professionals attempt to prevent problems from either happening or re-occurring through implementation of educational programs, policies and regulations.Read… Read more »

Report: CBP to Upgrade Drone Aircraft Payload

The Department of Homeland Security’s Customs and Border Patrol plans to modernize the payload of its unmanned aircraft system in an effort to bolster security, surveillance and reconnaissance capabilities, the Atlantic Wire has reported. Philip Bump writes the upgrade could cover the synthetic aperture radar, ground moving target and micro-motion target indicators, automatic target recognitionRead… Read more »

Celebrate National Parks and Recreation Month

July is National Parks and Recreation Month! To celebrate, MPA@UNC created a series of graphics highlighting interesting facts about the many benefits of parks. Click here to view the full series: Why Are Parks Important? Parks, whether they are city, state, or national parks, play a major role in the health of a community. NotRead… Read more »

10 Best Practices to Implement When Designing Survey Questions

On Tuesday, July 9, I discussed the “10 Best Practices to Utilize When Designing an Effective Survey.” To complement this post, I will outline a few simple practices to follow when designing survey questions. These practices are overall meant to increase response rates and ensure validity is maintained. 1. Short as Possible: Questions should beRead… Read more »

Seven Lessons to Ensure Success of Customer Experience Initiatives

“To optimize both your market share and your margins, you must provide customers with consistent, compelling experiences—before, during, and after their purchases—across all channels.” – Oracle, Seven Power Lessons for Customer Experience Leaders With the increasing use of social media, it is more important than ever for organizations, both public and private, to provide theirRead… Read more »

How Local Government Decisions Are Really Made

People often seem surprised by the decisions local public officials make. It’s not uncommon to hear community residents say, “What the heck were they thinking about when they …???” Since I enjoyed the privilege of a lengthy career in local government, I was able to personally observe the process many local government bodies used toRead… Read more »

Aviation 2013

Leading cybersecurity experts (Richard Clarke, Dan Geer, Paul Kurtz, Jeffrey Carr) will speak at AIAA AVIATION 2013, being held August 12–14 at the Hyatt Regency Century Plaza, Los Angeles, Calif. Hosted by the American Institute of Aeronautics and Astronautics, the conference will address the risk of the evolving cyber threats to the world’s $2.2 trillionRead… Read more »