Process Automation: The Efficient Alternative to Paper-Based Systems
In this video interview, Niranjan Vijayaragavan, Chief Product Officer at Nintex, explores the benefits and “how to” of process automation.
IT Modernization
How to Shift to a Continuous Modernization Mindset
In this video interview, thought leaders from Red Hat discuss how continuous modernization can help agencies streamline their operations.
Why Network Modernization Tops the IT Agenda
Agencies relying on outdated infrastructure are both missing out on recent advances in networking and security capabilities and running the risk of costly network failures.
Your IT Transformation Is Like a Heart Transplant — And Here’s Why
Replacing your current IT system with a new one is similar to preparing for and recovering from a heart transplant. And in their different ways, both scenarios can lead to life-changing results.
Resilient Government Services: Three Strategies to Prioritize Performance and Quality
Resilient IT systems help agencies deliver effective public services, increase efficiency, and enhance constituent trust. Here are three tips for building a resilient system.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
Making Tax Filing Work for Every American
Filing your taxes doesn’t need to be complicated. The IRS’ Direct File pilot program — building on decades of bipartisan support for such an approach — streamlines the filing process, saving Americans and the government significant time and expense.
The 2025 Modernization Playbook
As we head into the new year, here’s a roundup of issues and trends that will affect technology modernization efforts.
The New Modernization Mindset: Focus on Innovation
Government agencies are eager to acquire, develop and use new tech as soon as possible. But it’s not always easy.
It’s Time to Think About Modernization in New Ways
Not every legacy IT system needs to be modernized. Ann Dunkin, CIO at the U.S. Department of Energy, offers new thoughts about modernization.