Self-service portals for customers, more automation and internal dashboards for business operations are some of the changes you can expect to see as USDA undergoes a massive modernization effort.
President Donald Trump signed an executive order on May 15 that reinforces many of the provisions concerning CIOs that were previously establish by law. The order also extends term appointments for IT professionals brought in to fill critical positions.
The model is serving as a new way for tackling issues across government in five key areas: cloud adoption, IT infrastructure optimization, customer experience, contact center and service delivery analytics.
The size, scale and scope of state and local governments can vary wildly. But what are the biggest challenges that unite these varied organizations?
The Igniting Innovation event will showcase 40 of the most innovative projects to improve citizen services from the last year, with one of those to be recognized as the overall winner.
Staying ahead of the wave of digital transformation will require innovating thinking, the right technology investments and new ways of training and recruiting the future federal workforce. But through the right learning and talent platforms, federal government can continue to deliver.
The Chief Information Officer of a federal agency must provide innovative solutions in a challenging budget environment. Hear what these federal CIOs have to say in terms of how they’re navigating.
Federal CIO Suzette Kent and CIOs at Education, Transportation and the Agriculture departments share what skillsets are required for today’s tech leaders.
GovLoop’s recent online training explored how agencies can begin to use automated operational intelligence tools to meet citizen experience goals?
Technological advancement is quickly progressing. Many government agencies struggle to find new talent or resources to keep up with the latest tech trends. So, how can agencies future-proof their organizations against the need to constantly hire new talent?