The technology challenges in rural America are real, but there are measures that can be taken to proactively address these concerns.
Learn how acquisition automation technology allows agencies to connect disparate tools and data and streamline complex, tedious contracting processes.
Without a pandemic at their door, organizations haven’t been as hard-pressed to transform their systems. But for those willing to take initiative in application modernization, it’s important to keep a few things in mind.
Integral Care of Travis County, Texas wanted to personalize contact center interactions by changing the way its agents engaged with callers.
The evolving remote workforce calls for agencies to proactively change the way they function while improving agility and productivity for the long-term.
A strong data strategy involves decisions with data at the forefront, not lumped in with AI, ML, cloud migration and other technologies.
According to a poll during the webinar, over 50% of respondents reported that their organization tackled some large-scale modernization project this year during the pandemic. Even more respondents – over 70% – expect efforts to accelerate in 2021.
While agencies had more to do, the pressing and unique circumstances of this year had them moving boulders that had been blocking progress.
How can you get the most out of Linux? Should you go for the free software or vendor-supported? Should you go at it alone or take it enterprise?
How can agencies achieve the goals of modernization without biting off more than they can chew?