Artificial intelligence is evolving. For years, organizations have used AI for IT Operations (AIOps) to help monitor systems, identify issues and recommend solutions. Now, a new approach is emerging: agentic AI, which moves beyond analysis and into action, helping organizations not only understand problems, but also resolve them. From Insight to Action AIOps was designedRead… Read more »
Government agencies don’t escape legacy IT with massive transformations. The path out of the “messy middle” is deliberate, incremental and continuous.
Without information readiness, modernization becomes a collection of disconnected technology projects. Learn what that kind of readiness involves and where it applies.
Modernization isn’t just about upgrading technology. It’s about delivering better outcomes for the people government serves. As agencies look to improve service delivery, strengthen security and operate more efficiently, they are rethinking how systems, data and processes work together. During the July 15 webinar, How Modernization Drives Better Outcomes, government and industry leaders discussed whatRead… Read more »
Many digital transformation initiatives struggle long after the contract is signed. Here’s why — and what’s needed for successful transformation.
An initiative to consolidate the federal government’s more than 100 disparate HR systems is long overdue, but technology alone isn’t enough. This is a once-in-a-generation opportunity, says one Featured Contributor, to create a human-centered, AI-enabled federal HR system designed for current workforce challenges, not for administrative problems that troubled government in the past.
Government agencies are investing billions in modernization, AI, cybersecurity and other technology, but often continue struggling to execute, innovate and engage their workforces. The underlying challenge is not a technology gap: It’s a leadership gap, and it’s one of the most significant risks facing agencies today. Explore what executives must do now to build the… Read more »
For years, government modernization has focused on digitization and automation, but a new phase is taking shape. It’s called intelligent modernization. A Featured Contributor explains what it means, why it’s important and what lies ahead.
A former state CIO explains how state and local IT leaders can modernize with fiscal discipline, reduce risk, and plan predictable costs.
Risk management is often viewed as a compliance requirement rather than a strategic capability. However, as agencies face increasingly complex threats, emerging technologies, workforce challenges, and operational disruptions, executives must rethink how they identify, assess, and manage risk. This article examines how government leaders can transform risk management from a defensive exercise into a source… Read more »