Tech

Come Dine With Me: Local Gov Web Usability Tasting Menu.

It seems many of us are working on all sorts of different stuff nowadays. I’ve been listening to everything that’s going on in local government and feeling quite overwhelmed with how much is going on (even with the budget cuts!). We still have lots to worry about but with even fewer resources. There are aRead… Read more »

Reshaping public services online by getting the basics right

Frustration There is nothing more frustrating than being in government right now if you are looking for change or motivation in your work. With almost no funding available, fewer colleagues to carry the burden, feeling of loss and uncertainty, we are facing an all time low. Everyone knows that with fewer resources, it makes itRead… Read more »

Local Gov Website Redesign: Some questions for local gov webbers

Website Redesign Questionnaire Checklist Having been involved with Camden Council’s website redesign, I myself have had some lessons to be learnt like Kevin Brewer from Derby City Council. However, I’ve realized that after talking to several web development teams across local government here in the UK, we all operate or are structured very differently fromRead… Read more »

Putting German Municipalities on the Twitter Map

More and more German municipalities are using microblogging service Twitter.com – mainly as a complementary news outlet. A map provided by ifib (Institute for Information Management Bremen) displays more than 60 tweeting municipalities – Städte, Gemeinden & Kreise – in April 2011, highlighting total number of tweets and follower count. It looks like cities inRead… Read more »

Authors digitally autographing e-books

According to the NY Times there is an App called “Autography” proposed for the iPad where a digital photo of the author with a fan is sent to an iPad, complete with message from the author written with an electronic stylus, (“Would You Sign My Kindle?” By STEPHANIE ROSENBLOOM, April 13, 2011).That all sounds aRead… Read more »

Open311, SeeClickFix, San Francisco and Estonia

The San Francisco City Attorney’s Office (where I work on civil law investigations and social media initiatives) this week launched a local campaign to tackle illegal dumping and graffiti, using SeeClickFix and a range of 311 services to encourage smartphone and Web reporting of neighborhood blight. The “Let’s Do It SF!” initiative also has aRead… Read more »

The Mobile Genie is Out of the Bottle!

I just got back from another wonderful AFFIRM Luncheon for a great discussion about the changing landscape for mobility in the government workforce. The event began with insightful opening remarks from Wyatt Kash, Editorial Director for AOL Government. Kash addressed the changes that smart devices have brought to the way we connect and work andRead… Read more »

How Can Social Media Help Governments Serve the Booming Hispanic Population?

The Hispanic Population in America is on the rise. The overall growth in the U.S. States of Hispanics (or Latinos) was 15,171,776 from the 2000 to 2010 Census (U.S. Census Bureau, only U.S. States). But the growth isn’t just happening where you might think it is. Take a look at this map. It shows theRead… Read more »