BART delays decision on cell phone policy
BART directors did not take action on guidelines for interrupting cell phone service as expected, but instead directed staff to revise the draft policy. Original post
Finding Innovation
Last week I tried to connect the idea of disruptive innovation to Lewis Hyde’s anthropological analysis of the mythological trickster. The comparison hinged on a couple ideas, namely that both are focused on the breaking of traditional trade-offs, and that breaking those trade-offs results in a re-ordering of the status quo, a re-ordering that revealsRead… Read more »
Customer Service – Is It An Attitude?
I recently took a road trip to the tip of Florida and stopped at several restaurants and stores along the way. It struck me how differently these retail organizations approached customer service. At Cracker Barrel, there was always one of the staff in proximity to the front door who welcomed the visitors warmly; the hostessRead… Read more »
Is Your Agency Ready for Controlled Unclassified Information (CUI) Compliance? Meet Your December 6th Deadline
On November 4, 2010, U.S. President Barack Obama signed a new Executive Order to establish a uniform policy for the government treatment of “Controlled Unclassified Information” (CUI). This framework standardizes practices around the sharing of Controlled Unclassified Information, with the goal of improving the sharing of information within the executive departments of the U.S. FederalRead… Read more »
A Day in the Life of a Civil Engineer – Day 61
Day 61 Balancing Budget Line Items I finally completed the analysis of my budget and identified two line items that needed to have funds amended to agree with the actual expenditures. Fortunately there were amounts in related funds that I could amend to a lower amount so the overall change to my division’s budget isRead… Read more »
GCN – Social Media Reaches Crossroads in Federal Government – Interview with Ted McLaughlan
Here’s a recent Government Computing News (GCN) article quoting Ted McLaughlan regarding how, though the Federal Government has embraced social media, hard realities of information management and security requirements may be slowing the love affair…. Contact Ted McLaughlan via LinkedIn for more information. Original post
Follow Through
When learning the long jump, I was taught the jump wasn’t complete until I was out of the pit. That kept me from falling backward and losing total distance. In golf, I get more distance when I exaggerate the follow-through at the end of my swing. The ball also goes in the direction I want.Read… Read more »
Economist Article on Wiki Legislation
I’m quoted in the Economist today: Government by (all) the people […] Successful examples of legislation by the masses are rare. Most people don’t know how to write laws. Tim Bonnemann, the founder of Intellitics, an American firm specialising in public-participation tools, says a better method is to canvas views widely but use a smallRead… Read more »
Feds revoke $80m grant from Louisiana for mismanagement
Louisiana has lost an $80 million rural broadband grant for failing to keep their broadband expansion project on track. The Commerce Department rescinded the grant stating that the project administrators were repeatedly unresponsive to requests for information and updates on where the project stood. Senator Mary Landrieu has said that her state missed an opportunity,Read… Read more »
It’s Blue Pencil/Gold Screen Time Again!
2012 Blue Pencil & Gold Screen Awards Competition Call for EntriesHow to Submit a Winning Entry Teleconference Be recognized! Enter your best work in the National Association of Government Communicator’s 2011 Blue Pencil & Gold Screen Awards Competition. This annual international awards program recognizes superior government communication products and those who produce them. Complete detailsRead… Read more »