As organizations become more complicated, success can often be tied to the degree to which an organization is responsive to customers. This generally happens on the front line. So empowering front line managers to solve problems without going up through the chain of command is an important leadership strategy. The September 2011 issue of theRead… Read more »
The website Performance.gov was officially opened to the public last week. As the name suggests, the goal of the website is to increase governmental performance and accountability through transparency. While a lot of things fall under the purview of “performance” sustainability and green government initiatives are certainly a prominent part of what the Obama AdministrationRead… Read more »
One of our clients swears the best thing I ever told him was to make a meeting before a scheduled meeting and make one after. As long as you’re in the building/neighborhood/country plan another stop. That means you need a stop-by rationale, tools, and research. However the meetings that create a favorable result are easyRead… Read more »
Research Social Media in Disasters (summer 2011) – Americans are relying more and more on social media, mobile technology and online news outlets to learn about ongoing disasters, seek help and share information about their well-being after emergencies, according to two new surveys conducted by the American Red Cross Americans and their cell phones (08/15/2011)Read… Read more »
Illinois signed a new law on Friday that will make the state legislature less responsive to Freedom of Information Act (FOIA) requests. Under the new law, individuals or organizations that make multiple FOIA requests in the same month can now expect a longer wait before those requests are addressed and may incur fees to haveRead… Read more »
Several public interest groups filed an emergency petition asking the Federal Communications Commission to rule that Bay Area Rapid Transit (CA) did not have the right to shut off wireless communications earlier this month. The Center for Democracy and Technology, the Electronic Frontier Foundation, and several other organizations claim that BART’s August 11 shutdown ofRead… Read more »
Deltek Analyst Stephen Moss reports. Sitting in the audience at nearly any human services conference over the past year, it seems the same discussion is occurring over and over again with equal fervor and varying levels of frustration. This discussion hinges on the topic of interoperability – a new term to describe an idea thatRead… Read more »
So despite the fact that I only left Vancouver once(!) in August, things have been quite busy. Lots of work. September and onwards is going to be a bear however. Lots of travel so I thought I would lay everything out in case their is overlap with readers, friends and/or clients who might be interestedRead… Read more »
With so many baby boomers eligible for retirement, succession planning has become more than just proactive preparation – it’s a business necessity. Over the next five years, nearly half of the leaders at the IRS will become eligible to retire. To address this issue, the IRS established an annual evaluation process called the Leadership SessionRead… Read more »
FEC MEETING. The Federal Election Commission is scheduled to meet Thursday and the meeting agenda is online here. BACHMANN BOOK. Roll Call. “Several of Bachmann’s opponents for the GOP presidential nomination — including Texas Gov. Rick Perry, former Massachusetts Gov. Mitt Romney, former Sen. Rick Santorum (Pa.), former Georgia Gov. Newt Gingrich and Rep. RonRead… Read more »
Notifications