I wanted to share a letter with the GovLoop Community written by one of our partners and featured change agents, Ken Miller, author of We Don’t Make Widgets: Overcoming the Myths that Keep Government from Radically Improving. The letter was published by Governing Magazine last month. I look forward to hearing your feedback on theRead… Read more »
This is a response to a request for help posted in a discussion forum over in the Gov’t 2.0 Club group. If you would’ve commented on this, please do it over there so we can keep the good ideas in one place. Hi Amanda. Have you heard of the “social media release”? The concept isRead… Read more »
A couple of posts ago, I said I’d discuss Tweetburner, which produces short URLs at twurl.com. I have a free couple of minutes, so here we go. There are many services out there now that will shorten a URL for you, so some hideous mess like this one from EPA’s news releases database: http://yosemite.epa.gov/opa/admpress.nsf/d0cf6618525a9efb85257359003fb69d/2297c12a9f4773d285257547006497d4!OpenDocument turnsRead… Read more »
I was reading this article on CRMdestination.com since the title caught my attention (http://www.destinationcrm.com/Articles/CRM-News/Daily-News/When-Will-We-See-CustomerService.Gov-52384.aspx) and realized my company was referenced…in case it interested anyone, here is the link to access the white paper mentioned in the article: http://www.accenture.com/Global/Research_and_Insights/By_Industry/Government_and_Public_Service/2008LCSROutcomes.htm
This post is based on a paper of mine published by the Electronic Democracy Centre (Zurich University) about the experience of the e-Participatory Budgeting of the city of Belo Horizonte. In part 1 of this post I use extracts from a short article by Dan Jellinek (Headstar) and myself that aimed to present a summaryRead… Read more »
Hi all, I think we’re making slow but sure progress on the two-way website. Web committee is reconstituted and engaged in vigorous debate and folks are doing what they can to update their sections. Web design and the web template is an issue with 14 Departments. Territory issues are also opportunities in our website update.Read… Read more »
By Dennis D. McDonald Monday night’s panel discussion in Washington DC sponsored by Johns Hopkins University, “Internet Technology in the Obama Age: Helping People Change Government,” had a top notch and diverse set of panelists: * Joe Trippi (Joe Trippi and Associates) * Adam Conner (Facebook’s Washington DC Associate for Privacy and Global Public Policy)Read… Read more »
x-posted from FedBlog: It’s going to be all Slate, all the time today, folks. For some reason, the little online newsmagazine has decided to write a lot about government’s role and government jobs over the past 48 hours, and if they write it, I’m more than happy to blog it. First up is this pieceRead… Read more »
President Obama marks his first week in office with much of his cabinet in place, but he still needs to name a commerce secretary to replace Bill Richardson, who withdrew his name from consideration earlier this month. The Commerce Department “is the government agency tasked with improving living standards for all Americans by promoting economicRead… Read more »
We just finished a face to face event for the Policy and Performance Community of Practice (one of the Improvement and Development Agency supported communities). With Dave Briggs’ help, we captured the proceedings of the day right here at www.ideaperformance.com using photo, video, slideshare, Tweeting and blogging. It’s a great way to get stuff capturedRead… Read more »