Leadership, Tech

Leadership Insight In Obama Inaguration

Click here to read the full blog post: http://experiencematters.wordpress.com/2009/01/21/leadership-insights-from-obama%e2%80%99s-inauguration-speech/ This post has an interesting take on how brand promise was incorporated into Obama’s inaguration address, which will in turn shape overall strategic direction of the adminstration. Quick snackable leadership tips in the blog included: 1. Communicate reality; transparency is key 2. Employee engagement is criticalRead… Read more »

Leadership, Project Management

Federal Eye: Salazar Steals White House Reporter’s Seat

No, Helen Thomas has not been replaced by Ken Salazar, but the Interior Secretary did take possession of her high-profile front-row seat in the White House Briefing Room this afternoon, becoming the first Obama administration cabinet secretary to appear at a press briefing. It’s the first time anyone can remember a cabinet official sitting inRead… Read more »

Communications, Tech

Obama Directs a New Web 2.0 friendly Communication Policy

The text of this Press Release appeared in the 1/26/09 Federal Register and would seem to begin the process for the issuance of a formal OMB Circular promoting government communication by Web 2.0 technologies: THE WHITE HOUSE Office of the Press Secretary For Immediate Release January 21, 2009 January 21, 2009 MEMORANDUM FOR THE HEADSRead… Read more »

Miscellaneous

Microsoft’s “Brightside of Government” Viral Video Campaign Worth Checking Out

Microsoft State and Local has launched a viral video campaign that is worthy of noting. The point of the campaign is to have state and local government IT employees upload creative video testimonials about how they used technology to help save money and further the mission of their agency — isn’t that what it’s allRead… Read more »

Project Management

An Open Letter to President Obama: Change the Lens

I wanted to share a letter with the GovLoop Community written by one of our partners and featured change agents, Ken Miller, author of We Don’t Make Widgets: Overcoming the Myths that Keep Government from Radically Improving. The letter was published by Governing Magazine last month. I look forward to hearing your feedback on theRead… Read more »

Communications, Tech

You Make Time to Provide Links. Want to Know Whether People Click Them?

A couple of posts ago, I said I’d discuss Tweetburner, which produces short URLs at twurl.com. I have a free couple of minutes, so here we go. There are many services out there now that will shorten a URL for you, so some hideous mess like this one from EPA’s news releases database: http://yosemite.epa.gov/opa/admpress.nsf/d0cf6618525a9efb85257359003fb69d/2297c12a9f4773d285257547006497d4!OpenDocument turnsRead… Read more »

Uncategorized

When Will CustomerService.Gov Arrive?

I was reading this article on CRMdestination.com since the title caught my attention (http://www.destinationcrm.com/Articles/CRM-News/Daily-News/When-Will-We-See-CustomerService.Gov-52384.aspx) and realized my company was referenced…in case it interested anyone, here is the link to access the white paper mentioned in the article: http://www.accenture.com/Global/Research_and_Insights/By_Industry/Government_and_Public_Service/2008LCSROutcomes.htm

Project Management, Tech

e-Participatory Budgeting: the Belo Horizonte case

This post is based on a paper of mine published by the Electronic Democracy Centre (Zurich University) about the experience of the e-Participatory Budgeting of the city of Belo Horizonte. In part 1 of this post I use extracts from a short article by Dan Jellinek (Headstar) and myself that aimed to present a summaryRead… Read more »