Identifying an Agency’s Critical Talent — Key to Talent Management Success

Organizations seem to be understanding that identifying their critical talent is important to achieving their goals. However, there is often still a lack of organizational focus on implementing processes for true talent identification. Part of the problem rests in the fact that many businesses and government agencies are not sure about how to go aboutRead… Read more »

How Much Do You Know About the ADA & People with Disabilities?

Last Saturday, July 26, marked the 24-year anniversary of the historic Americans with Disabilities Act (ADA). The landmark law was signed by President George H.W. Bush in 1990. Since then, the ADA has been instrumental in securing justice and equality for people with disabilities (PWD) in all facets of American life. The ADA has commonlyRead… Read more »

Customer Service Design Thinking

To improve how government delivers customer service, agencies must understand how customer experiences work, how expectations are set and met, and how experiences are perceived and remembered. During the NextGen design thinking workshop, Molly Moran, Executive Secretariat’s Research and Design Center, State Department explained how the foundations for how meaningful and valuable experiences are defined,Read… Read more »

Trust: Secret Ingredient to Transform Everything

Author and speaker Barry Rellaford opened the NextGen session “Leading at the Speed of Trust: The Key Leadership Competency of the New, Global Economy quoting the latest Harvard University’s Institute of Politics poll about Millennial’s trust in government. Harvard’s poll showed Millennials, have lost trust in different major public institutions ranging from the President toRead… Read more »

10 Tips for Women and Negotiation

Several months back I reconnected with a UChicago classmate who is total rock star over in the private sector. Lindsey used to help me survive advanced statistics classes and now she is the Vice President of Strategy and Business Development for Goldman Sachs Bank USA. When I say Lindsey is a rock star I meanRead… Read more »

If You Want to Innovate, Collaborate

TaskRabbit began six years ago as an online marketplace where users can outsource small jobs to others in the surrounding community. From buying your dog food, to picking up your dry cleaning, to installing your Ikea furniture, or cleaning your oven, the site contracts out any chore you can imagine. Now an emblem of today’sRead… Read more »

The Double Down Strategy of Contract Management Risk

By Mike Ipsaro, PMP, CCE/A In blackjack, there is a strategy known as doubling down, in which players double their bet to get one more card in addition to their two card hand. Doubling down increases players’ chances of winning, just like risk management increases the chances of success during a contract’s lifecycle. Risk isRead… Read more »