NextGen Training Summit Presented by: Partnership for Public Service In order to be a successful leader or manager it is essential to achieve a high level of trust with others, particularly in these challenging times when trust in our government’s leaders is at its lowest levels. In an interactive session, representatives from the Partnership forRead… Read more »
As an advocate for Gov 2.0 and open data I frequently encourage government agencies to work more closely with communities, tapping their expertise and experience to improve the operations of government. However I’m not blind to the risks of community involvement. Welcoming the crowd risks welcoming individuals, groups and organisations with agendas which may includeRead… Read more »
Thanks to GovDelivery’s partnership with GovLoop, I was able to attend NextGen and learn the same invaluable lessons imparted to the next generation of government workers. Here are my top five professional development takeaways from these great two days: Develop a plan to implement the big idea – Too often, we start with a big,Read… Read more »
I don’t know how many times I’ve seen a customer develop world class skills using a tool, going from no presence to a highly customized, effective environment. Then they run beyond the capabilities of the tool. And they have to change. Which is going to cost time. And make everyone have to learn new waysRead… Read more »
Introduced at the Conference of Mayors this past weekend, there is a new resource for US Public Sector organizations looking for applications and add-ons based on the Microsoft Dynamics CRM platform. Now, public sector organizations of all sizes can use technology to better manage everything from citizen services, FOIA requests, economic development, mapping, fleet managementRead… Read more »
There is a misperception that government is broken. This may not actually tell the whole story – more than likely, the public now expects more than ever from its government, and loses confidence when we fail to meet the ever-changing bar. Government projects now span across agencies, and we are becoming more integrated into people’sRead… Read more »
There is a reason why clients pay consulting companies the big bucks – they get results. Here are four things to we can all learn from consultants prior to embarking on a new project: Frame the problem. As it turns out, properly framing a problem is often an overlooked, but critically important step of addressingRead… Read more »
It can be a bit of a shift for young people to join the government – you may find yourself surrounded with people much further along in life than you, faced with schedules that are more conducive to having a family life than enjoying your nightlife, and have difficulty finding the peers that you canRead… Read more »
I admit it. I get a little bit cranky when people say things like forms processing or document management. Not because I don’t think there’s a reason to have tools to help facilitate those types of activities but because I think by focusing on the processing of forms, you take away the focus on theRead… Read more »
This article was first posted by Dan Chenok on the IBM Center for the Business of Government Blog. The IBM Center for The Business of Government is today releasing a new report, Rulemaking 2.0: Understanding and Getting Better Public Participation, by Cynthia R.Farina and Mary J. Newhart with CeRI (the Cornell eRulemaking Initiative). This reportRead… Read more »