When I took the challenge to serve as Chief Information Officer for the Commonwealth of Puerto Rico, I knew there was a lot at stake. Security and Jobs were the most important points on the Government’s agenda, and it is the CIO’s responsibility to enable the tech sector to respond accordingly. We started by unitingRead… Read more »
Yesterday I was in the Eisenhower Executive Center at The White House to honor women and men from across the country who have demonstrated leadership and vision in open government and civic hacking. President Obama and his administration have long promoted the ideals of open government to the point of mantra: transparent, accountable, and collaborative.Read… Read more »
The House on Tuesday approved two amendments to the fiscal year 2014 defense authorization bill that would ban the Pentagon from furloughing civilian workers for that fiscal year, GovExec reports. Kellie Lunney writes one amendment applies to civilian defense workers placed on unpaid leave and the other amendment covers employees falling under working capital funds.Read… Read more »
ATD-AMERICAN CO. is “Exceptional”…AGAIN! For the seventh year in a row, ATD-AMERICAN has been awarded the coveted “EXCEPTIONAL” Rating from the General Services Administration Federal Supply Service (FSS) in its most recent Contractor Assessment.
I was listening to an interview with one of the most accomplished Jiu Jitsu players of all time, Marcelo Garcia, and he was talking about how he prepared for the championships and what drove him. I want bring up something really interesting that he said and I think it can be applied across anything thatRead… Read more »
The future is not out there like some foggy day, pre-existing and waiting to be revealed once the mist lifts. Instead, I now like to thing of it more as a lump of clay – it has the potential of being fashioned into a fine sculpture but, equally, it could end up an unstructured mess.Read… Read more »
Windows XP’s days are numbered. Microsoft will be terminating all support for the operating system, as well as support for Microsoft Word 2003, on April 8, 2014. This includes all security updates and fixes, leaving those with Windows XP vulnerable to security threats. Many organizations are now faced with the task of migrating to aRead… Read more »
In 1997, Billy Beane became the general manager of the Oakland Athletics. Upon arriving at his new job, Beane quickly recognized that the ‘old way’ of scouting for talent was no longer feasible for the Athletics’ shrinking budget. Faced with a scouting staff entrenched in a paradigm as old as the game itself, Beane neededRead… Read more »
Maybe I have a warped sense of humor but I loved this story. Several City council members from around the state traveled to the State Capital to attend a special economic summit sponsored by the Governor’s office. On the last night of the summit six City Councils attending – and who had just met atRead… Read more »
Providing an exceptional customer service experience is a key element of running any organization, from large corporations to non-profits to government agencies. Government agencies have to deal with issues raised by the public every day and be able to respond to constituents in an efficient manner. While seemingly a straightforward task, customer relations is aRead… Read more »