How Organizations Fail (Part One): The Framework for Analyzing Organizational Failure

Back in 2005, I presented a “Framework for Analyzing Organizational Failure” after my dissertation adviser doubted that I could find a general explanation for how government organizations fail. After an extensive review of the literature and an in-depth study of four major government failures (the Oakland Development Authority, the Navy’s A-12 project, the Challenger accident,Read… Read more »

Don’t Bring Doughnuts to Work, Bring JUICE–Part 1

J-Joy; U-Unity; I-Integrity, Inspiration; C- commitment, courage; E-Empathy = JUICE If you are concerned because your office is receiving an increasing numbers of EEO complaints and there is general employee dissatisfaction throughout your agency, you are not alone. Many public and private organizations are experiencing the same phenomena. With the graying of the workforce, theRead… Read more »

Federal Hiring — Want to vent?

The National Association of Colleges and Employers (NACE) recently announced that only 2.3% of 35,000 college students surveyed are interested in pursuing federal employment. Looking beyond myopic political rhetoric, my sense is the main causes for this is the government itself. The competitive hiring process is frustrating, exasperating, and difficult to manage even with recentRead… Read more »

New York City Leads The Way On Providing Government Data

The New York City Council recently passed Open Data legislation that will require 50 plus agencies to publish their quantitive data sets through an online portal in a machine-readable format, enabling public and private sector access to better manipulate and interpret the city’s information. Data will be presented by category and by City agency. AsRead… Read more »

Who is your Marketing or Communications CIO?

I was struck by a comment from Dan Hoban (@dwhoban) at GovCamp Queensland on Saturday, which resonated with me, and with others in the audience, that organisations now need a CIO (Chief Information Officer) in their marketing or communications teams. This is a person who understands the technologies we use to communicate with customers, clients,Read… Read more »

TwitChimp.com Beta Announced: Seeking early adopters who use Twitter to gain insights

TwitChimp.com is a web application designed to help Twitter users find the right people to follow and learn more from the ever expanding dialog underway there. It provides features like twitter lists, directories and content summation as well as easy ways to curate and offer recommendations to others in the community. We will be enteringRead… Read more »