Coaching for Language, Communication, and Accent

Everyone who works in government who works with written materials knows that every sentence is supposed to have a period at the end. All of those people know (or do they?) that sentences in general are supposed to be short and to the point. KISS is an old writing thing that means ‘Keep It ShortRead… Read more »

GovReads: Little Bee

When I pick out books that I want to write about for this column, I try to pick interesting titles. Titles that will provoke, but will be a good read. Above all, if you take my recommendation I want to make sure that you like the book. It was with this in mind that IRead… Read more »

Australian IT Flood Relief Program

A group of people from the IT industry have set up “Queensland IT Flood Relief Program” to provide free second hand computers to organisations which lost equipment in the January 2011 Queensland floods. They are asking for donations of PCs, printers, servers, from across Australia. They will service and distribute them.This appears similar to theRead… Read more »

Super Sad True Love Story

Super Sad True Love Story by Gary Shteyngart starts off as a hilarious farce, an inventive look at the future gone wrong. All your paranoid fears about the Department of Homeland Security are well-represented as a bureaucratic error throws Lenny, the book’s narrator, into absurdist peril. But the novel is much deeper than that. It’sRead… Read more »

Focusing your Cloud Strategy

Recently we discussed the idea of how central to your cloud computing strategy’s success is having focus. You can garner that focus by communicating with your IT team and your business stakeholders to determine if you have any, or what your cloud computing key value drivers are. 1. Do we need to dramatically reduce ITRead… Read more »

IRS Hosts 1/27/11 Webinar on SSA 218 Agreements

It’s been a long while since I posted anything. I read daily though. I recently changed jobs. I’m doing Education and Outreach for various federal, state and local gov’t entities, including Indian Tribal gov’ts at the IRS. Mostly payroll and tax-exempt bonds issues. Huge learning curve. I’d like to get back into the game. IRead… Read more »

Home Page Heat Maps

At EPA, we’ve started using regular heat maps to experiment and assess success on our home page. These visual presentations show where people are clicking – hotter colors mean more clicks. Every month, we update our popular topics list based on what people are searching for. We also often try out new features. So weRead… Read more »