We’ve all been on the dreaded tech support line — languishing in despair as the wait time increases and real help seems like a distant dream. There has to be a better way, right? If only the government could find one. The Delaware Department of Technology found that solution.
Today, citizens have come to expect fast, efficient and accessible services from government agencies. But to be successful, agencies must ensure that their digital strategies increase user engagement and address opportunities to save money. Managed cloud platforms and open source software are enabling agencies to do both.
Developing an effective cloud computing strategy can be challenging. Department of Transportation’s (DoT) James Jones offers some insight into DoT’s strategy, processes, and challenges in their journey to the cloud.
How can the vendor community help government CIOs embrace and act on the innovations that will lead to more successful outcomes? First, we have to help them execute on the key points that will create success, regardless of the service delivery model they choose
Today, agencies have every reason to think “Cloud First.” By embracing the cloud and everything it has to offer, they immediately reap the rewards of budget savings, boosted efficiencies and heightened security.
How to manage various compliance standards and keep your data safe.
Yes, Passwords are Secure! They are not going away; they can’t. The attacks we see daily is not a password authentication problem, but rather a password management nightmare. Has your organization put their employees into the role of Network Security Administrator? If you allow them to generate, remember, type, manage and know their logon passwordsRead… Read more »
This blog post is an excerpt from our recent industry perspective, How Hybrid IT Can Transform Government. Download the full perspective here. Most government agencies are heading toward a mix of private cloud, virtual private cloud, public cloud and traditional IT resources. Hybrid infrastructure is a potential combination of these four elements across multiple vendors. A key toRead… Read more »
The way government agencies provide analytics to their users is changing. But one change that should be top of mind for agencies is ensuring the tools and services they offer are easily available to internal and external consumers.
For governments seeking to improve their application performance, here’s a proven approach to achieve those results..