Posts Tagged: communications


We Say It’s Lingo, They Say It’s Jargon: Using Plain Language to Connect with Our Customers

Simplifying language while preserving the technical underpinnings of a message can be a challenge — especially when you get pushback from your more technically-minded colleagues. Here are some things to emphasize to make sure plain language stays alive and well at your agency.

Young business woman working typing on computer in her office

Inspiring Engagement Through Learning

Getting an audience—whether it’s citizens or colleagues—to engage with information and act upon it is often a difficult task. But it can be done. At GovDelivery’s most recent event in the Digital Engagement Breakfast series, Inspiring Employee & Citizen Engagement Through Learning Experiences, industry and government employees gathered to learn more about how to engage… Read more »