Why You Should Love Your Next Phone Interview
Often the first step in the interview process, phone interviews can be tricky. These tips will help you secure that dream job you’ve always wanted.
Posts Tagged: communications
Effective Techniques for Managing Understaffed Cybersecurity Teams
The government has a great need for managers to recognize the downstream impact of running an understaffed team. Managers face the challenge of balancing organizational goals, maintaining morale, prioritizing work efforts and reducing attrition.
5 Things Reporters Want You to Know
Over the course of your career in government, you may well field news media requests. For some, that’s not a pleasant task. Here’s what you need to know to ensure your news interview is a great opportunity rather than a career crimper.
Keeping the Holiday Season All Year Long
America is divided right now, making it difficult to connect positively with your fellow humans. What steps can we take to make sure that we counteract this?
4 Ways to Find Success Working With Elected Officials
If you’re contemplating a role in government where you serve an elected official, or perhaps you’re already working for one, these helpful strategies wil help you navigate what can be tricky and unexpected waters.
3 Things Agencies Must Do to Improve CX
A ServiceNow survey of customer service leaders across industries found that the most successful service departments adopt three best practices.
Your Website is Your First Impression: Part 1
Your website is your chance to make that first impression. How your customers view its design, navigation and content could be the difference between attracting new residents and businesses, or losing them to another agency.
Who’s Listening to Your Message?
Knowing your audience… who is listening to (or reading) your message. Here are three accounts of the same story written for separate audiences.
5 Easy Ways to Recognize Your Employees
There are many types of recognition, but here are some easy ways to recognize the efforts of employees, whether the recognition is top-down or peer-to-peer.
Communication in the Information Overload Age
We are surrounded by incoming information at every turn. Silence is no longer something people seek to fill; it has become something people seek. How then can you get your message heard amidst all the noise?
