America is divided right now, making it difficult to connect positively with your fellow humans. What steps can we take to make sure that we counteract this?
Posts Tagged: communications
If you’re contemplating a role in government where you serve an elected official, or perhaps you’re already working for one, these helpful strategies wil help you navigate what can be tricky and unexpected waters.
A ServiceNow survey of customer service leaders across industries found that the most successful service departments adopt three best practices.
Your website is your chance to make that first impression. How your customers view its design, navigation and content could be the difference between attracting new residents and businesses, or losing them to another agency.
Knowing your audience… who is listening to (or reading) your message. Here are three accounts of the same story written for separate audiences.
There are many types of recognition, but here are some easy ways to recognize the efforts of employees, whether the recognition is top-down or peer-to-peer.
We are surrounded by incoming information at every turn. Silence is no longer something people seek to fill; it has become something people seek. How then can you get your message heard amidst all the noise?
So you’ve been tasked with writing a briefing memo on an issue for “Upstairs” or “The Front Office”. Keep these points in mind and your brief will shine.
As public sector agencies work to communicate with their users and customers, engaging effectively with email can be challenging. Including email marketing in your digital outreach provides a more efficient way to communicate with specific, measurable outcomes.
Whether you are starting from scratch or thinking of revamping an old site, these seven steps can help demystify the process of getting your website online. Follow them to reap a rewarding harvest of visitor engagement.