What do you think of first when someone says social media? Is it brand awareness or customer service? Is it Facebook or Twitter? But, do you think of TEAMWORK? Teamwork might be a term that is often tossed casually into the modern business discourse. We speak of teamwork in terms of leadership, employees’ engagement,… Read more »
Posts Tagged: communications
We all know what improv is. It’s a form of acting where actors create scenes and characters on the spot, generally inspired by one word or a simple phrase. But how does improv relate to what you do every day at work? And what lessons can you learn from improv as a government employee? One of… Read more »
To begin a blog about secrets, it is important to share one of my own—although my secret has never been an intentional one (a common theme discussed today). My writings, and in fact all of my leadership development work, is inspired by real life—my own experiences — and those of my family and friends, and,… Read more »
Attention Silicon Valley talent: “Uncle Sam” wants YOU! That is, to help reinvent government via mass digitalization of citizen-facing services across the sprawling federal bureaucracy. Several generations ago, in January 1961, President John F. Kennedy famously stated in his inaugural address: Ask not what your country can do for you — ask what you can… Read more »
“Get smart” means paying attention to co-workers, friends, family, spouse, or a partner. Nothing brings more stress to interpersonal relationships than carrying frustrations home after work. Get smart means getting smart. Being aware of all this takes work. Being smart about the law, political motivations, and social context is part of our job. It is… Read more »
Listening can be a tough communication skill to master. Luckily, the active listening method can help you improve your skills.
Knowing what gets in your way names it. Then you can work around, or through it. Agreeing to disagree when it’s not possible or unnecessary to agree preserves the relationship. Preparing your points with potential objections and probing questions in mind makes you look unfazed by road blocks. Multi-tasking when distractions win out keeps up… Read more »
The words we use in science, engineering or any other technical field aren’t familiar to the general public. So we use them — translate them, as it were — and in the process arguably lose the technical accuracy of the language we use.
This nontechnical riddle took me a while to figure out. This saying floats around in the halls and offices of every building. For me, it resounds on all occasions when I have met with management. Agencies’ management is whipsawed between necessary compromise to face budget cuts and changing priorities at the same time. Compromise, in… Read more »
Did the govies that got GIF game inspire you to think about making your own GIFs? Smart move. These eye-catching animated graphics can really gussy up your digital communications. Making your own GIFs is surprisingly easy. The toughest part is finding the right source material, whether it’s a video, a series of photos, or one image that can become… Read more »