Often times, the written word is the only form of communication for daily office instruction. If you are unable to explain yourself in a clear and sufficient manner, it may slow down the process of getting things done. On a personal note, if you are unable to write correctly you may end up losing respectRead… Read more »
Looking to add visuals to improve your materials? These icon resources will help you out. Finding Icons The Noun Project Iconmonstr Map Icons Smashing Magazine Freebie Icons Search Fontello (font icons) Font Awesome (font icons) FindIcons Creative Commons Search Engine Building a Global Visual Language from The Noun Project on Vimeo. 9) Iconathon iconathon.org “IconathonsRead… Read more »
Let’s face it: most department meetings are lame. A lot of employees would rather have an hour to themselves than go to another boring department meeting. I have observed an unusually high number of urgent customer issues that seem to coincide with my department meetings. Getting your department together in one place all at theRead… Read more »
You’ve got ideas! You want to change your office/unit/department for the better and know how to do it! You’ve worked it all out! But no one is listening. Or if they listened, things remain at the status-quo. Or if they want do implement change, it’s happening with the efficiency of the Pony Express. Has thisRead… Read more »
After the US Men’s National Soccer Team lost in the World Cup, all the commentators lamented the state of US soccer. How are we going to develop great American soccer players when the best athletes are still choosing football and basketball? Listening to this discussion, I found a parallel between attracting great young athletes toRead… Read more »
Tomorrow, we celebrate the signing of the Declaration of Independence. It is an amazing document written by bright and determined individuals who wanted to throw off the yoke of servitude from the British crown. It, of course, was signed on July 4, 1776. But five months later, it looked as if the American Revolution wasRead… Read more »
It is no big secret that the public sector is slow in adopting new technologies. When Public Sector Organizations (PSO) do adopt new technologies, they don’t always do it properly. This was the case (with a few exceptions) with social media. Most PSOs went in late and then tried to do it in a “businessRead… Read more »
My favorite innovation techniques, such as brainwriting, come from some key books in my personal library: Gamestorming, Back of the Napkin, Blah Blah Blah: What To Do When Words Don’t Work, creatingminds.org, The Visual Display of Quantitative Information and Visual Explanations. Common to all of these resources is the concept of “visual language” or “visualRead… Read more »
Maybe it’s the looming long holiday weekend, or the restless sleep I had last night, but I’m feeling so tired at work today. Whatever it is, you’ve been there. I know you know how I am feeling: unmotivated, hazy, slow, the list goes on, but my mind can’t process words that fast at the moment.Read… Read more »
We’ve all heard the phrase, “Practice makes perfect.” While many dismiss this idea as well-worn and antiquated, the concept of meaningful practice has been embraced by neuroscientists and life coaches alike in recent years. Author Daniel Coyle champions practice as the means to achieving excellent in his book The Talent Code. The idea is thatRead… Read more »